Intuit reviews

4.1

81% would recommend to a friend

(11,773 total reviews)
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Sasan Goodarzi

77% approve of CEO

76% positive business outlook

Intuit has an employee rating of 4.1 out of 5 stars, based on 11,773 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Intuit employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

12K reviews
4.0
Sep 10, 2009
Recommend
CEO approval
Business Outlook

Pros

For the most part, REALLY smart people. A CEO who "gets" strategy and is open to other people's opinions. A strong focus on customers added to the strengths resulting from a data-driven culture (at least through 2008) made it a place where you could be proud of the work you did.

Cons

In 2008, Intuit acquired a small unprofitable company whose CEO happened to be the golden child of Intuit's Chairman. While this acquisition only affected the Mountain View headquarters (Intuit's Small Business Division), it had a dramatic impact on the culture. The environment rapidly shifted from a focus on rational and data-driven decision making to an environment where self-serving opinions, politics and strong-arming of employees became the norm. This shift is mainly attributable to that small company's CEO being "integrated" into Intuit's ranks despite his open contempt for Intuit's ways. Intuit's culture needed to change. But changing a culture to adapt to a new reality doesn't mean you need to violate the company's core values such as "it's the people", "integrity without compromise" or "think smart, move fast." Unfortunately, these values are now being trampled on a daily basis. Today, a much larger number of employees is looking to leave. Screaming in meetings is apparently no longer frowned upon and employees driven to tears is becoming habitual.

3.0
Sep 10, 2009
Recommend
CEO approval
Business Outlook

Pros

* competitve compensation * great talented people * flexibility - good work/life balance * great challenging opportunities within my role

Cons

* recent senior leadership changes have made the enviornment very chaotic and stressful * last re-org while goal made sense, execution did not and was poorly done * used to be a place where women management was supported, and valued not anymore * lack of clear strategy and direction * poor communication from leaders to employees

2.0
Sep 9, 2009
Recommend
CEO approval
Business Outlook

Pros

- great benefits - work/life balance - smart and passionate co-workers - products that solve important customer problems

Cons

Intuit used to be a great place to work, but it has turned unbelievably political in that last year or so (starting when Brad Smith took over as CEO). Constant re-orgs are management's attempt to fix things vs. coming up with a solid strategy to win. Lay-off decisions (and I agree that they were necessary in this economy) seem to come down to if you're a friend or were on the team of the latest VP you stay, but if you've disagreed with/challenged him in the past, you're gone. And if you're unlucky enough to work for someone who has disagreed with him in the past, you're out of luck too. As a result, if you want to keep your job, you've got to go along with whatever sr. management says and don't rock the boat. They say they want innovation and an open culture, but that's not the case these days. Adding to the troubles, groups within the same business unit often have conflicting goals so end up competing against each other rather than acting as a single company.

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