Intuit reviews

-Ever since the mass layoff announced in july of 24, managers have been pressured to let go of at least 10% of their team members under the guise of performance improvement plans. This push for rank and yank has everyone trying so hard to not be the least performant member of the team to avoid falling into that 10% that will be pushed out. This might sound good on paper but instead of everyone trying to be more performant, it more often than not leads to trying to look good by having someone else look worse in comparison. Definitely hurts morale and team structures. -Leadership that was brought in the last few years from companies like Amazon definitely thrive on this fear driven culture and that was a turn for the worst.

The middle management team consistently micromanages and lacks support for their direct reports. There's a clear absence of effective leadership skills, which negatively impacts the entire team. A major concern is the constant, unstructured change in company direction. This extends to significant, unannounced alterations that directly affect sales representatives' compensation, often with zero warning until the day of implementation. This approach demonstrates a lack of respect for employees. Furthermore, management does not empower their representatives, offers no positive reinforcement, and focuses solely on negatives. The result is a cycle of redundant training sessions that do little to improve performance or morale. This lack of stable direction also impacts customer relationships. There are continuous shifts in strategy for customers, including the activation of unrequested services. This makes it incredibly difficult for representatives to effectively sell new services when existing customer issues remain unresolved.