Intuit reviews

4.2

82% would recommend to a friend

(11,768 total reviews)
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Sasan Goodarzi

78% approve of CEO

77% positive business outlook

Intuit has an employee rating of 4.2 out of 5 stars, based on 11,768 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Intuit employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

12K reviews
1.0
Oct 13, 2015
Recommend
CEO approval
Business Outlook

Pros

- Good health benefits (comprehensive medical, dental and vision plans) - 401 K with Employer Matching - Stock Purchase Plan - Fitness center - Work/Life Balance

Cons

Reorganizations every year leading to lay-offs and selling off divisions. Lots of meeting, red-tape and too much politics. Lots of middle management, and on top of that very few managers are technical! The interesting thing is that the company calls them leaders and spends a lot of money on developing leadership skills for these managers, but in actuality, they are just supervisors and they have no idea what they are doing. And the engineers that actually do the hard work are undermined and are usually the ones that get axed during the annual re-orgs because upper management is clueless of what is really going on! Company goes through a cycle of : -Acquiring an innovative company, struggled attempts to integrate the new products into the existing Intuit offerings, then sells off the business unit at a fraction of the original purchase price (i.e. Homestead, DemandForce, ...) Career advancements or lateral moves across organizations is very difficult for technical (non-qa) talent.

2.0
Oct 9, 2015
Recommend
CEO approval
Business Outlook

Pros

Compensation and benefits are above average in San Diego area. Strong community support. Nice campus.

Cons

Intuit is slipping fast towards an organizational and technical hazard. Too many decision makers make too many decisions too frequently and exclusively all of them proved to be wrong in a matter of two years. They do not learn from their mistakes while praising and promoting the mistakes under the brand of agility. Too many mid-level managers with insufficient training and insight are clogging the technical flow. Team work is in a miserable situation. The company does not possess the required technical skill to keep up with market demands, yet their hiring effort is focused on mid-managers and at best volatile resources, such as contractors and interns. For a mid-career tech professional, this place is surely a dead end. What is keeping this company alive is the Turbotax product and its semi-techie users' decade-long practice with it. The company does all its best to keep the status-quo. The product is maintained extremely ad hoc, with abrupt and inexplicable top-down decisions and without any transparency to the teams involved. The unit has turned into a managerial bubble shouldered by weak and unorganized technical teams. There is no hope for a technical breakthrough in the short term.

2.0
Aug 27, 2015

Lost focus on product and people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits, and great training programs. There is a huge process focus and some of the thought leadership in process development is astoundingly good.

Cons

It is a great case study in how a poor, politically motivated leadership with a narrow stock price focus can so totally underutilize the tremendous people and process assets. There are still great people at the company but they are overshadowed by a big layer of managers and leaders who are reaping the benefits of the works of employees that have long since left the company. The result is that the company hasn't produced any significant products, nor has it managed to convert any of the acquisitions into profitable ventures. When the last true in-house product in a technology company was developed 30 years ago (Quicken), and the company is running on the fumes of prior acquisitions - payments, QB, TurboTax - that are all over a decade old, I say run away as fast as you can.

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