Invoca reviews

3.7

69% would recommend to a friend

(161 total reviews)
avatar

Gregg Johnson

89% approve of CEO

69% positive business outlook

Invoca has an employee rating of 3.7 out of 5 stars, based on 161 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Invoca employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

161 reviews
1.0
Sep 26, 2017

Don't Care About Customers, Bleak Future

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The technology is strong and the people/talent are what made the company everything it is today (it's too bad most of them left).

Cons

Upper management and the company do not care about retaining good talent. The company is too top heavy (too much upper management, not enough front line workers). Invoca is completely sales centric, they will bend over backwards for the sales team and all other teams are treated like an afterthought. All upper management cares about is making money. Keeping employees and customers happy is not a priority for them, as is evident by the recent layoffs company-wide and rehiring new resources in only sales-focused roles.

3.0
Mar 30, 2017

A good company that could have been great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Invoca has done a great job at hiring young talent. For the most part, the team is friendly, talented, energetic and dedicated. This promotes a pleasant work environment.

Cons

There was a significant amount of turnover in upper management which made Invoca an unstable place to work at for the pass 24+ months. Due to poor decisions made by management during those 24+ months, there was a layoff where mostly entry level employees were let go. However, no one in management was held accountable. Invoca is completely sales centric. That is great if you work in Sales or Marketing. Not so much the case if you don't.

2.0
Apr 7, 2026

Forgot who they are and what pays the bills

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Compensation is decent for a company of this size, and the benefits are solid enough. There are some really smart, talented people across the organization, and the core product is still well-liked by customers. That said, it’s fine as a place to land for a job, but not somewhere you’d want to get too comfortable or plan on staying long-term.

Cons

There’s basically no clear strategy right now beyond just saying “AI” over and over. The company isn’t focused on building the features customers actually want or that drive real revenue. A recent acquisition was a bad decision, and instead of addressing that directly, there’s been a push to force AI features into the product that customers didn’t ask for and don’t really need. Leadership has also taken a turn. It feels like the company moved away from people who genuinely cared about the product and employees to a more typical SaaS leadership style, detached, overly aggressive, and not always transparent. They are trying to get secure their parachute rather than saving the company. Some of the newer leaders are out of touch with what’s actually going on, not qualified for the roles they’re in and downright toxic individuals. Moreover, leaders are not honest among themselves, blatant lies run rampant about projects, capabilities, timeless, and even basic research. A lot of long-tenured employees seem to see where things are headed and are either leaving or trying to. Performance reviews, raises, and bonuses are heavily tied to vague AI-related metrics instead of the actual work people are responsible for. At the same time, there’s no real investment in helping employees build those skills, and the company doesn’t seem to have a strong, market-ready AI product to back it up. Career growth is pretty limited. There aren’t clear paths for advancement, and it’s hard to see how you’re supposed to progress within the company.

Viewing 16 - 18 of 161 Reviews

Glassdoor has 175 Invoca reviews submitted anonymously by Invoca employees. Read employee reviews and ratings on Glassdoor to decide if Invoca is right for you.