InvoiceCloud reviews

3.6

59% would recommend to a friend

(104 total reviews)

Kevin O`Brien

72% approve of CEO

59% positive business outlook

InvoiceCloud has an employee rating of 3.6 out of 5 stars, based on 104 company reviews on Glassdoor which indicates that most employees have a good working experience there. The InvoiceCloud employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

104 reviews
5.0
Feb 16, 2023
Recommend
CEO approval
Business Outlook

Pros

I started at InvoiceCloud as an SDR and from the beginning of my tenure I received clear instruction on what I needed to do performance-wise to climb the corporate ladder. I was provided the core structure on how to prospect and manage my schedule/responsibilities well which enabled me to grow my skillset quickly. As I performed well, I leveraged senior management at all levels within the leadership team to personally mentor me with practical and vocational advice. This allowed me to learn on the fly, but not at the expense of losing deals. I've been promoted multiple times here and a sizable portion of my success can be attributed to team members investing their time and effort to encourage me, teach me, and grow with me. This culture of people helping people has been cultivated by the CEO on day 1 of this company. He constantly tell us employees matter the most. Our Chief Sales Officer leads by example. He gets in the trenches and sells with reps. He doesn't steal credit, ever. He spends hours and hours mentoring and cultivating individual relationships with reps. He opens himself to creating friendship with others which gives off the feeling that he has horizontal relationships with people, instead of strictly vertical ones. Comp structure is great. I'll recommend this company to others and I've greatly enjoyed my time here and hope for many more years at InvoiceCloud.

Cons

Don't have many - wanting more opportunities to work is a sales issue in general - not just at InvoiceCloud. That's about the only thing I could possibly critique!

avatar
InvoiceCloud Response
3y
Thank you for taking the time to provide feedback. We appreciate your input and are happy to hear you’re enjoying your experience here. If you have any further feedback to share please feel free to email me directly or at HR@engagesmart.com.
4.0
Jan 27, 2023

Exciting growth with common growing pains

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fast-paced environment with the opportunity to drive impact across emerging verticals.

Cons

Common growing pains that come with an early IPO

avatar
InvoiceCloud Response
3y
Thank you for taking the time to provide feedback. We appreciate your input and are happy to hear you’re enjoying your experience here. If you have any further feedback to share please feel free to email me directly or at HR@engagesmart.com.
1.0
Jan 2, 2023
Recommend
CEO approval
Business Outlook

Pros

Great people on the sales team who are willing to help you learn. Strong sales engineering team. Strong sales training. Really solid payment portal.

Cons

Since I started, more than 17 sales people have quit or been fired. Since the company went public, there's been a ramped up pressure for quarterly performance, even though when they hire you, they'll tell you the avg. sales cycle is 12-18 mos. When they eliminated territories and switched to pods, they completely burned RSDs. Unless you're part of a pod with an active partner, you'll struggle to earn anywhere near your quota. They've also over-hired on the sales team. The only position where you can earn $ is at the Account Exec level. Every salesperson knows that your job is to hit quota. IC will assign you a book of business that doesn't support the quota. Miss your quota and you'll be in their crosshairs for being fired. Management will be in on every one of your deals. They are experts at second guessing your sales efforts and telling you what they would have done. Their idea of sales leadership is simply echoing what they think the CRO would say or do. They absolutely squash any ideas or suggestions that differ from their party line. No room for dissenting opinions at this company. The comp plan is a head fake. You will earn the 1st part of the signing bonus when you finalize a contract but it can take them 6-12 mos. for them to actually implement a new account. Good luck with ever getting the 2nd part of your bonus or the residual. If you decide to join, negotiate for a much higher base salary. Experienced sales people coming into this company will hate it. That's why so many have left. The CRO should be canned. He still conducts discovery calls and demos. He truly acts as if he's the only one who knows how to sell online payment software. His ego is suffocating. He has no idea how to lead a large sales org. He only know how he sold IC before there were too many sales people working too few opportunities.

avatar
InvoiceCloud Response
3y
Thank you for taking the time to provide feedback. We’d love to learn more about your experience and how we can improve. Please feel free to reach out to me directly or to your HR Business Partner.
Viewing 64 - 66 of 104 Reviews

Glassdoor has 108 InvoiceCloud reviews submitted anonymously by InvoiceCloud employees. Read employee reviews and ratings on Glassdoor to decide if InvoiceCloud is right for you.