InvoiceCloud reviews

3.6

59% would recommend to a friend

(104 total reviews)

Kevin O`Brien

72% approve of CEO

59% positive business outlook

InvoiceCloud has an employee rating of 3.6 out of 5 stars, based on 104 company reviews on Glassdoor which indicates that most employees have a good working experience there. The InvoiceCloud employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

104 reviews
4.0
Jan 27, 2023

Exciting growth with common growing pains

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fast-paced environment with the opportunity to drive impact across emerging verticals.

Cons

Common growing pains that come with an early IPO

avatar
InvoiceCloud Response
3y
Thank you for taking the time to provide feedback. We appreciate your input and are happy to hear you’re enjoying your experience here. If you have any further feedback to share please feel free to email me directly or at HR@engagesmart.com.
5.0
Nov 8, 2022

Great place to work!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There’s a lot of opportunities at Invoice Cloud (EngageSmart).

Cons

No cons at this time.

5.0
Oct 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Company values their employees. The compensation & benefits reflect this. Wonderful company culture that fosters collaboration & welcomes improvement suggestions. I have not found any other opportunity in my wheelhouse that tops this company & how they support their employees in all areas. Having come from a toxic company, this job is a dream & I can see growing in this industry.

Cons

While compensation & benefits are great, times have changed. Compensation is not matching inflation or the expertise for those considered as assets. Cross team communication could be improved. Documentation needs a rehaul & 1 location for all information to be found by any team/department. Feedback in the beginning is almost non-existent until your contributing are recognized. My department, & I'm sure there are others, go unseen though - we are the u sung heroes. without our experience & knowledge things could really go wrong (though this is true for all depts). Increased specified recognition (not just mentioned or generalized) would make our work feel more valued. IMO almost all the depts employees should at least make $60k to retain top talent (an HR goal). While granted stock is worth money, it is delayed money as it is vested (earned) intermittently. Upfront compensation goes much further, especially for those not interested in playing/gambling with stocks. Though these cons may seem harsh, Invoice Cloud is still an all around amazing company to be apart of. Minor improvements are needed which the company is always striving to achieve. overall the coins are growing pains. The main coin is compensation for those existing & considered an asset should be compensated as such & not need to request any raise.

Viewing 70 - 72 of 104 Reviews

Glassdoor has 108 InvoiceCloud reviews submitted anonymously by InvoiceCloud employees. Read employee reviews and ratings on Glassdoor to decide if InvoiceCloud is right for you.