InvoiceCloud reviews

3.6

59% would recommend to a friend

(104 total reviews)

Kevin O`Brien

72% approve of CEO

59% positive business outlook

InvoiceCloud has an employee rating of 3.6 out of 5 stars, based on 104 company reviews on Glassdoor which indicates that most employees have a good working experience there. The InvoiceCloud employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

104 reviews
1.0
Oct 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote, higher than industry base, had PMF

Cons

Leadership was terrible after the sell to Vista, soul of sales team left in 2023.

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InvoiceCloud Response
7mo
Thank you for sharing your experience. We recognize that times of change can feel challenging, especially following a major transition like our partnership with Vista Equity Partners back in Jan 2024. Since that time, InvoiceCloud has focused on strengthening our leadership team, aligning our go-to-market strategy, and investing in the long-term growth of our people and our customers. Our mission, culture, and commitment to innovation remain strong. We’re proud of the progress made across teams as we continue to scale responsibly and build on a solid foundation for the future. We appreciate your feedback and wish you continued success in your career.
1.0
Aug 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Good Work Life Balance Remote friendly Sales works well with and respects the Ops team Good training resources when starting out

Cons

This company was great when I was first hired, and then management change put a damper on things. Middle management created a culture of blame and micromanagement that negatively impacted my overall mental health. This company will do anything to save a buck and the salaries reflect that. Investment in internal talent is minimal. Also, the offshoring this company is undergoing is very shortsighted and was not handled with a sense of honesty. Outside of my specific role, I used to be able to recommend this place. That’s no longer the case sadly and I would advise anyone looking to grow their career look elsewhere.

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InvoiceCloud Response
9mo
Thank you for taking the time to share your experience. While we’re glad to hear you valued work-life balance, remote flexibility, and the training resources we provide, we regret that other aspects of your time at InvoiceCloud did not meet your expectations. As with any growing organization, change can bring challenges, but we remain committed to supporting our people through clear communication, leadership development, and investment in employee growth. We also take pride in the expansion of our global footprint, which allows us to bring diverse perspectives and skill sets into the organization to better serve our growing customer base. With that growth, we are committed to being as transparent as possible about the changes it brings, and to ensuring our culture remains rooted in fairness, collaboration, and respect. As you know, we offer opportunities for performance bonuses and annual promotions, and we’re proud that nearly 50 employees earned promotions last year, with 30 more already promoted since January 1st. Career development is another area we continue to invest in, providing tuition reimbursement and specialized training designed to support professional growth. We’re proud of the progress we’ve made in building a collaborative, people-first environment—one that values innovation, respect, and integrity. While every perspective is unique, we believe the culture we’re shaping today reflects those priorities and creates an environment where employees can do rewarding, meaningful work. Thank you again for your contributions, and we wish you continued success in your career journey.
1.0
Aug 13, 2025

Profits over people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- teammates - culture before PE took over

Cons

- Layoffs to squeeze profits - offshoring - lack of management

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InvoiceCloud Response
10mo
Thank you for taking the time to share your perspective. We know that change can sometimes feel difficult, and while your experience is a unique one, it doesn’t capture the culture we’re building at InvoiceCloud today. We are proud to be a people-first organization, where employees are supported with career growth opportunities, flexible work arrangements, and a culture grounded in collaboration and integrity. Our people leaders and executive team regularly welcome and seek out feedback to ensure that all voices are heard, and that we continue to strengthen how we work together. Our teams drive meaningful innovation for our customers, and we believe that thriving employees are at the center of that success. Whether you are part of InvoiceCloud today or considering joining in the future, our focus remains on creating an environment where people can grow, feel supported, and make a lasting impact.
Viewing 7 - 9 of 104 Reviews

Glassdoor has 108 InvoiceCloud reviews submitted anonymously by InvoiceCloud employees. Read employee reviews and ratings on Glassdoor to decide if InvoiceCloud is right for you.