Isagenix reviews

3.4

54% would recommend to a friend

(309 total reviews)

Sharron Walsh

70% approve of CEO

38% positive business outlook

Isagenix has an employee rating of 3.4 out of 5 stars, based on 309 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Isagenix employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.5 stars).

Reviews by job title

309 reviews
2.0
Feb 6, 2018

Don't Get Sucked In

Recommend
CEO approval
Business Outlook

Pros

* Beautiful building conveniently located * Casual dress attire * Culture can be fun at times * 3 weeks paid vacation

Cons

* Politics- more so than any other company I've ever been involved in, the politics in this company stand in the way of truly being able to reach your goals, team goals, company growth and keeping good talented people on board. * Lack of Advancement Opportunities- even with a degree or advanced degree, marketplace skills or talents; the advancement opportunities here are non existent. The first thing I heard after starting was the amount of people that are unhappy here and it's based on people being given opportunities that don't deserve it or don't have the skill while others that do and have the skills are overlooked time and time again. * Disorganization- the rules and flow of how things operate are constantly changing but more so, they are constantly overlooked. Everything is done last minute and employees are asked to hurry up and get things done, yet we are supposed to stay within the flow of how things operate which doesn't allow for hurry up to happen. From the top down, they need to get it together. * Integrity Issues- this is a MAJOR reason people leave the company. The company states it is one thing, yet turns around and does another. Talent and skill is not appreciated and people are being pushed out as a result, while the people that are being praised and given opportunities are horrifically unqualified and lack all skill needed. Your bosses don't have your backs, mostly because they are so incredibly bogged down with unnecessary meetings and don't have the time to truly invest in their team or see what's happening. From the top, they don't see any of the major issues happening and continue to promote the wrong people and let the talented ones go. Have an idea? Don't even bother! The Coovers (the owners) are stuck in their 1980's network marketing mindset and no one is willing to tell them no. Let alone, the hurry up and get it done right now starts with them and they are the biggest contributors to changes happening last minute and everyone having to run with their hair on fire. * Nepotism- There are far too many cases of this in this company. From the top down, they hire their family members who are grossly unqualified to have the positions they do which leads to FAR too many issues to list. Namely, people being in positions of leadership that should not and running departments they have no right to which leads to mass chaos and others having to do their work or talented people; once again, being driven out. * Pay- the company will not pay what someone is worth in the market and continues to keep saying with yearly bonuses, it's completely fair market value. Which is untrue. People are leaving this company and making 20-30k more per year PLUS bonuses. * Culture- you are asked to sit at your desk, be quiet and don't make noise. I can't state enough how TRUE this actually is. Others will "tell on you" for talking to people around you or standing too long (anything past a few minutes) having a conversation, God forbid it be about anything other than work.

5.0
Feb 5, 2018
Recommend
CEO approval
Business Outlook

Pros

The people at this company are incredible to work with (and they're happy). It's never boring and unexpected things happen all the time. They have fabulous employee benefits and the work is fun! In addition to the benefits, we get access to the incredible products and a free personal trainer and I've actually lost weight working here! The executives have strong values and stand by doing the right thing and not cutting corners to increase profits. You must have good ethics to have a successful career here.

Cons

You have to have a strong work ethic to work here. They don't skimp on standards and expect everyone to work hard. This is not a place to work if you are just working for a paycheck. If you want to have a job that impacts others positively and you aren't afraid of hard work, this might be the place for you.

avatar
Isagenix Response
8y
Thank you for your review! It is great to hear that tenured employees continue to feel fulfilled and excited to come to work. We all benefit from employees just like you who embody the Isagenix culture. Sharing your positive experiences at Isagenix helps others feel confident that this is a company who appreciates their employees. If you wish to provide further feedback, please email EmployeeRelations@isagenixcorp.com. Thank you!
1.0
Feb 4, 2018

Customer Care

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits are great and the pay is decent too.

Cons

The quality assurance team has unrealistic expectations. They stand over your shoulder constantly and nitpick every word you say. Rather than listening to your calls from their desk, like a normal QA team does...They'll walk around the floor, listen to your call while sitting right next to you with their headsets plugged into your phone, and stare at you while you're on a call. It's very uncomfortable. I was failed on a call because I said "I'd be happy to assist you with that." The workforce team is over the top. I would take 30 seconds of after-call time to submit a work ticket, and they would instant message me asking me what I was doing and why I wasn't on a call. Management does not trust their reps. It's very sad, because during the 8 week training process, they make it seem like we're trusted and given our space to grow, while in fact it is the opposite. They claim their culture and values are top notch, and the work/life balance is great. But they barely give you time to even use the restroom without it counting against your scores.

Viewing 187 - 189 of 309 Reviews

Glassdoor has 352 Isagenix reviews submitted anonymously by Isagenix employees. Read employee reviews and ratings on Glassdoor to decide if Isagenix is right for you.