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Iserv

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Iserv reviews

3.4

57% would recommend to a friend

(2 total reviews)

63% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

3.2

Career opportunities

3.1

Senior management

2.9

Compensation and benefits

Reviews by job title

2 reviews

Reviews about ""

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2.0
Oct 15, 2020

Good if you need entry level experience, but that's it

Customer service representative (csr)
Recommend
CEO approval
Business Outlook

Pros

Not very many pros: -some nice people work there -can gain entry level experience if you are new to IT

Cons

The Cons are numerous: -low pay even by regional Midwestern standards -extremely high turnover -professionalism among management was sorely lacking -very cliquey company culture that represented the worst aspects of high school and college -a culture of blame and scapegoating seems to exist at Iserv. Management seems to use the CSRs as scapegoats when the excrement hits the fan -management does not seem to value its employees and personifies the Surprised Pikachu meme when people start running for the door

1.0
Nov 29, 2016

Power-hungry in a Pant-suit

Customer service
Recommend
CEO approval
Business Outlook

Pros

The company has huge potential, though largely underutilized. Several members of the staff are great to work with. The christmas parties were good enough to be talked about most of the year. About the best Pro with this company is the location.

Cons

Person hiring and the department manager were not on the same page. Job offer was not honored. No advancement path. Lousy pay, even by regional standards. Christmas parties were phased out and replaced by a mediocre 2hr dinner at a local chain restaurant. Several mid-level departments were phased out and all of the tasks given to lower departments, with no increase or even the slightest change in compensation whatsoever. Manager continually more concerned with being "right" than being correct.

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ReviewsIserv reviews

Glassdoor has 9 Iserv reviews submitted anonymously by Iserv employees. Read employee reviews and ratings on Glassdoor to decide if Iserv is right for you.