J. Crew reviews

3.8

66% would recommend to a friend

(4,334 total reviews)
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Libby Wadle

67% approve of CEO

42% positive business outlook

J. Crew has an employee rating of 3.8 out of 5 stars, based on 4,334 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
4.0
Jul 11, 2010

Flexible & Fun

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

J. Crew management is very flexible when it comes to your schedule. The environment is very relaxed but everyone typically has a desire to work hard and help customers. The discount is AWESOME.

Cons

In the past management isn't always the best with communicating with each other. You might get certain information from Manager A and conflicting information from Manager B.

4.0
Apr 12, 2010

Good Commission, Discounts

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

No caps on commission for sellers, awesome employee discounts, opportunities for internal promotions. If you're a top salesperson, J.Crew is happy to acknowledge and reward that.

Cons

The typical downsides of retail: lots of standing, occasional fiesty customers. Some managers are less competent or understanding of conflicts than others.

2.0
Oct 22, 2025

meh

Recommend
CEO approval
Business Outlook

Pros

the store closed after i joined so they asked if i wanted to stay on a week after i got hired

Cons

the store ending up closing

Viewing 4048 - 4050 of 4,334 Reviews

Glassdoor has 4,472 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.