J. Crew reviews

3.8

70% would recommend to a friend

(4,326 total reviews)
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Libby Wadle

72% approve of CEO

45% positive business outlook

J. Crew has an employee rating of 3.8 out of 5 stars, based on 4,326 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Oct 29, 2011
Recommend
CEO approval
Business Outlook

Pros

I like the work environment and the other associates and sales support as well as management are all quality people. The quality of the clothing is excellent and I love that the main focus is creating an experience for our customers that reflects J. Crew as a company.

Cons

Sometimes the on call system is a little frustrating when trying to plan or schedule things. There are also times when business is pretty slow, but that's common in retail.

4.0
Oct 28, 2011
Recommend
CEO approval
Business Outlook

Pros

Employee Benefits package is great. Compensation associate discounts are awesome casual work culture allows associates to work in a relaxed but highly motivated environment. Team support Time-off

Cons

A few technologies in place for technology job roles are outdated. Technology department should look for upgrading the existing ones and deploying latest technologies. Need to be process oriented.

2.0
Oct 26, 2011
Recommend
CEO approval
Business Outlook

Pros

Overall, your schedule is pretty flexible with respect to your availability and the pay is pretty standard for a sales associate. The employee discount is also very generous, particularly with respect to clearance items.

Cons

Hours are sometimes very low and can vary widely from week to week. Management also tries to keep shifts in the 4-5 hour range, which can be annoying if you have much of a commute. The use of on-call shifts can be nerve wracking as well, as it really limits your ability to make plans.

Viewing 4180 - 4182 of 4,326 Reviews

Glassdoor has 4,463 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.