Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      J. Crew

      Engaged Employer

      J. Crew reviews

      3.8

      70% would recommend to a friend

      (4,326 total reviews)
      avatar

      Libby Wadle

      72% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      J. Crew has an employee rating of 3.8 out of 5 stars, based on 4,326 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

      Reviews by job title

      4K reviews
      5.0
      Oct 19, 2011

      Very beneficial in improving my interpersonal skills.

      Stock associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The products are definitely above standard, it is clean professional look, very good discounts. J Crew partners with some very reputable brands such as Alden, Redwings and Filson to provide a wide range of apparel that can fit any individuals style. The hours working there are very flexible and works well if you just a little spending cash.

      Cons

      As with any retail job, it is sales driven, and when sales are not so good, scheduling isnt as good. The stress of the customers can sometimes get to workers. It is a very competitive work scene so be prepared to hustle and maintain it at a high level

      2.0
      Oct 19, 2011

      Meh.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great employee discount, which is nice given all the awesome clothes they have. Co-workers are generally friendly and pretty attractive.

      Cons

      Extreme focus on sales while saying customer service is also important, although customer satisfaction is obviously secondary. Slightly conceited management.

      3.0
      Oct 19, 2011

      Fine for a part time job, but full time is a trap

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great clothes, very competent and professional leadership, being part of a company that feels like it is experiencing solid growth. Their style is constantly being refined and evolving. The products are made of such high-quality fabrics (most of the time) that you can feel proud to represent these goods. J. Crew is most definitely the best ready to wear brand in its price category, and it is clear that other fashion retailers try to emulate its brand identity.

      Cons

      I think it is possible for the shining stars to be recognized by the company and promoted (I am familiar with at least one case of an employee being promoted to Somerset), but overall being at the Ann Arbor store feels like being on the far side of the earth as far as corporate opportunities are concerned. People have spent years at the company and become managers, but seem like their mission becomes pushing AA sales to the point that the store is allowed to sell more specialty items, like the Somerset store has.

      Viewing 4198 - 4200 of 4,326 Reviews
      Related searches: J. Crew jobs | J. Crew salaries | J. Crew benefits | J. Crew interviews
      ReviewsJ. Crew reviews

      Glassdoor has 4,463 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.