J. Crew reviews

3.8

70% would recommend to a friend

(4,326 total reviews)
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Libby Wadle

72% approve of CEO

45% positive business outlook

J. Crew has an employee rating of 3.8 out of 5 stars, based on 4,326 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
4.0
Jul 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Good quality products, employee discount, generally attracts nice customers based on the products that are sold, supportive coworkers

Cons

Management changes created very different work expectations. Not much room for growth

3.0
Jul 24, 2025

Positive experience

Recommend
CEO approval
Business Outlook

Pros

Flexible hours. Commission offered and reasonable workload

Cons

Store open quite late so can be unsociable

4.0
Jul 22, 2025

Not Bad

Recommend
CEO approval
Business Outlook

Pros

They have pretty flexible hours.

Cons

I don't have any legitimate critiques.

Viewing 100 - 102 of 4,326 Reviews

Glassdoor has 4,463 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.