J. Crew reviews

3.8

70% would recommend to a friend

(4,326 total reviews)
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Libby Wadle

72% approve of CEO

45% positive business outlook

J. Crew has an employee rating of 3.8 out of 5 stars, based on 4,326 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
4.0
Jul 1, 2025

It's fine

Recommend
CEO approval
Business Outlook

Pros

Lots of discounts available if you like J. Crew clothes. People were nice. Manageable workload. Breaks. Pretty chill environment

Cons

General cons of working retail... kind of soul-sucking, you get sick of the music, sometimes annoying/entitled customers. My position was "name your own" hourly salary so I wish I had asked for more, I was not paid that much.

3.0
Jun 30, 2025

Too corporate

Recommend
CEO approval
Business Outlook

Pros

Relaxing Environment, Decent Industry Benefits

Cons

Disorganized, Corporate Structure & Slow Decision-Making

5.0
Jun 29, 2025

Friendly

Recommend
CEO approval
Business Outlook

Pros

Customers were engaging; plenty of growth opportunities

Cons

Could get chaotic at times

Viewing 112 - 114 of 4,326 Reviews

Glassdoor has 4,463 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.