J. Crew reviews

3.8

70% would recommend to a friend

(4,326 total reviews)
avatar

Libby Wadle

72% approve of CEO

45% positive business outlook

J. Crew has an employee rating of 3.8 out of 5 stars, based on 4,326 company reviews on Glassdoor which indicates that most employees have a good working experience there. The J. Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.9 stars).

Reviews by job title

4K reviews
4.0
Apr 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Usually good people that you'll make friends with.

Cons

Many customers are entitled, and people do not want credit cards pushed onto them but you're supposed to do it. Little to no incentive for pushing cards.

3.0
Apr 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Corporate looks to evolve from mom-and-pop culture and make improvements in processes and documentation

Cons

Revolving door of leadership makes it difficult to move the needle

5.0
Apr 7, 2025

Great Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work Life Balance, Office, People and Management

Cons

No cons to speak of currently

Viewing 154 - 156 of 4,326 Reviews

Glassdoor has 4,463 J. Crew reviews submitted anonymously by J. Crew employees. Read employee reviews and ratings on Glassdoor to decide if J. Crew is right for you.