4.0
Apr 28, 2017
Served in division Retirement Plan Services
Current employee, more than 8 years
Kansas City, MO
Recommend
CEO approval
Business Outlook
Pros
Always plenty of work but company made sure employees could get together for team building activities. Very strong on processes and procedures. Very little flying by the seat of your pants.
Cons
Sometimes process and procedures were so tight it delayed getting assignments done in a timely fashion. Divisions of authority could be frustrating and the cut back in the help desk staff created difficulties.