JCPenney reviews

3.3

52% would recommend to a friend

(13,538 total reviews)
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Marc Rosen

62% approve of CEO

36% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,538 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
3.0
Apr 9, 2012
Recommend
CEO approval
Business Outlook

Pros

The supervisors are nice. They say there's opportunity for advancement. The new pricing strategy takes out a lot of the hassle with customer interactions, as a sales associate you can basically call all the shots within reason.

Cons

Hours get cut a lot out of nowhere. You have to stay 1-3 hours longer when you close because of messy customers.

5.0
Apr 3, 2012

JCpenney Associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun clean environment. The staff is very well developed and the new CEO has made a lot of great changes!

Cons

Working weekends, the benefits that we pay for aren't the greatest. The holiday hours can be draining but I don't mind them.

Viewing 13375 - 13377 of 13,538 Reviews

Glassdoor has 13,879 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.