JCPenney reviews

3.3

53% would recommend to a friend

(13,537 total reviews)
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Marc Rosen

63% approve of CEO

36% positive business outlook

JCPenney has an employee rating of 3.3 out of 5 stars, based on 13,537 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JCPenney employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
1.0
Apr 24, 2010

Sub Par Retail

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employees are very nice, management is okay. Overall it's not a negative environment to work in, so it's pretty regular.

Cons

Lack of support, no advancement opportunities, hours cut, subjected to horrible job reviews, unreasonable expectations for such a small store with little to no quality merchandise.

2.0
Apr 22, 2010
Recommend
CEO approval
Business Outlook

Pros

Small team, relaxed job, minimal food traffic, some friendly employees, friendly customers, well trained employees, safe place to work, professional attire maintained.

Cons

Lower pay compared to similar position, out of date equipment, non flexible hours.

3.0
Apr 16, 2010
Recommend
CEO approval
Business Outlook

Pros

Good vacation plan On-site daycare Effort is made for work/life balance

Cons

The low level manager turnover is incredibly high. 3 layoffs in 3 years Very political/cut-throat

Viewing 13414 - 13416 of 13,537 Reviews

Glassdoor has 13,878 JCPenney reviews submitted anonymously by JCPenney employees. Read employee reviews and ratings on Glassdoor to decide if JCPenney is right for you.