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      JD Power

      Engaged Employer

      JD Power reviews

      3.4

      56% would recommend to a friend

      (561 total reviews)
      avatar

      Joshua Peirez

      30% approve of CEO

      54% positive business outlook

      Ratings by category

      3.5

      Work/Life balance

      3.2

      Culture & values

      3.2

      Diversity & inclusion

      3.0

      Compensation and benefits

      2.9

      Senior management

      2.9

      Career opportunities

      JD Power has an employee rating of 3.4 out of 5 stars, based on 561 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JD Power employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      561 reviews
      2.0
      May 18, 2018

      Director

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company name recognition. Variety of units and teams for new positions.

      Cons

      Too many layoffs even in strong record or near record years, too many good people let go because they simply "made too much", very cut-throat. Owned by a conglomerate. Staff forced to work 50-65 hours weekly just to keep up.

      2.0
      Dec 2, 2021

      Love the people and the work, but the company (aka the execs) are letting us down

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Premier company in terms of reputation, access to senior levels of clients, product suite. Young people, in particular, will learn a ton and walk away with a great resume builder. Colleagues are first rate. Consistently great culture from mid management down. Flexible work, even before the pandemic. Great work/life balance. Good benefits. Pay (salary+bonus) is pretty good for upper levels. Making progress on DEI.

      Cons

      The company has consistently shown that it does not care about its people. Minimal (in some cases, zero) pay increases for the past two years despite supposedly good financial results. Excessive workload for some. No clear path to promotion or skills development unless your direct boss is committed to it. We’re losing talent left and right, but nothing changes. Feels like management has its head in the sand. CEO says all the right things and seems to truly care about diversity/inclusion, but the lack of any substantial action on pay, workload, promotions, etc makes it ring hollow.

      avatar
      JD Power Response
      4y
      Thank you for taking the time to share your experience. We appreciate your positive comments regarding the flexibility of the work, good pay and benefits and the great work/life balance we have to offer; as well as the focus we’ve taken on Diversity, Equity and Inclusion. The onset of the pandemic brought some disruption to our Focal cycle. This year, our annual Focal process is about to commence and with a full market-based merit for all our global locations. Like many companies, J.D. Power is experiencing above average voluntary turnover, and due to the tight labor market it is taking more time to fill open positions which creates pressure for some teams. If you would like to discuss further, please reach out to HR, your manager or send an email to the VoE (Voice of the Employee) email box. -J.D. Power
      1.0
      Nov 27, 2021

      Lost benefits and compensation.

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Your coworkers are generally nice people and the subject matter is extremely interesting.

      Cons

      They’re constantly cutting benefits and pay - particularly for those that are below director level. They’ve now removed all bonus potential for levels below director despite requiring 70+ hour work weeks. Promotions are sparse and almost nobody will get promoted to director, instead they choose to hire outside for that. In fact, expect to train new hires that get paid more than you on a regular basis. We now work from home but have never received any kind of stipend for having to buy office equipment or the increased stress on our utility bills. The employees now foot the bill for the companies office expenses.

      avatar
      JD Power Response
      4y
      Thank you for sharing this feedback. We’re glad to hear that you like the people you work with, and you find the subject matter you work on extremely interesting. As we’ve brought together seven companies over the last two years, we have had to make some changes to bonus eligibility; however, we’ve kept employee premiums, copays and deductibles generally flat despite the rising cost of health care throughout the U.S. At the start of the pandemic, the company implemented a 10% pay cut, and, we were able to return the pay cut by year end which is something most companies were unable to do. With regard to mass lay-offs, we’ve brought seven companies together over the past 2 years, and we’ve committed to retaining as many employees as possible - we have not had mass lay-offs. In 2021, we grew our headcount. We want our employees to develop and grow at the company, and we have recently tightened up our programs to encourage our employees to seek internal opportunities. We would like to talk with you about your concerns and experience at J.D. Power, please reach out to HR, your manager, or send an email to the VoE (Voice of the Employee) email box. - J.D. Power
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      Glassdoor has 669 JD Power reviews submitted anonymously by JD Power employees. Read employee reviews and ratings on Glassdoor to decide if JD Power is right for you.