JD Power reviews

3.4

56% would recommend to a friend

(563 total reviews)
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Joshua Peirez

30% approve of CEO

54% positive business outlook

JD Power has an employee rating of 3.4 out of 5 stars, based on 563 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JD Power employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

563 reviews
1.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, exciting business, rapid change

Cons

It was clear that JDP needed change, and the introduction of new leadership initially felt like a logical step forward. However, it quickly became evident that these changes were not designed with employees in mind—especially those who have dedicated years to building the company from a collection of smaller businesses into the successful organization it is today. The new CEO appeared to come in with a singular focus: preparing the company for sale. This direction brought a sweeping overhaul of leadership, with many executives from Sterling stepping in and replacing long-tenured leaders who had deep institutional knowledge, genuine care, and passion for the business. The focus shifted toward packaging the company for potential buyers, with leadership seemingly positioned to benefit financially, while employees who have invested their careers here are left to navigate the fallout. While some level of reorganization and alignment was necessary, the speed and execution lacked thoughtful consideration and a true understanding of the business’s complexity. Practices from Sterling were applied in a way that didn’t translate well, and in the process, the culture that once defined JDP has been steadily dismantled. One by one, the people and elements that made this company special are being removed. At the same time, there is increasing pressure to find cost savings, despite the company’s continued success. It’s difficult to reconcile these demands with the significant investment in new leadership at much higher compensation levels, alongside questionable spending decisions. Meanwhile, meaningful programs like the Western internship are being cut. Morale has taken a significant hit. It’s become common to hear about colleagues being exited, only to see more “friends” brought in shortly after. The remaining leaders who truly care are doing their best to support employees, but many are stretched thin and facing burnout. There is a growing sense of uncertainty about what comes next. With the current economic climate, many employees feel stuck, which only adds to the frustration and anxiety.

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JD Power Response
2mo
JD Power is focused on building a strong foundation for long-term growth that recognizes the value and importance of our talent – whether long-term or new to our company. We are committed to open communication at every level of the company. It is important that employees understand how their work contributes to the company’s growth and are excited by the opportunities ahead. As an active yet anonymous employee, we hope you will reach out directly to your supervisor and/or your P&C Business Partner so we can talk further about your concerns. Thank you, JD Power
1.0
Mar 23, 2026

Chaotic

Recommend
CEO approval
Business Outlook

Pros

J.D. Power needed change; several issues holding the company back weren't being addressed.

Cons

The new CEO has brought in a significant number of former colleagues from Sterling despite their lack of automotive industry experience. This appears to be part of a deliberate effort to install a trusted inner circle. Whether this strategy will ultimately prove effective remains uncertain. There is a strong emphasis on achieving a near-term exit, as the leadership team’s financial incentives are closely tied to that outcome. Internally, the organization is highly disorganized, with decision-making concentrated at the top and limited pushback from newly appointed leaders. Individuals who did not align with this approach have largely been removed. At the same time, the company is investing heavily in transformation hires without a clear funding path, leading to workforce reductions to offset these costs. This has contributed to ongoing instability. There is hope that J.D. Power will eventually transition to a more stable and sustainable structure. However, its trajectory under private equity ownership has been underwhelming—an outcome that is not uncommon in similar situations. It is widely anticipated that the company may ultimately be sold, potentially mirroring the path of Sterling.

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JD Power Response
2mo
JD Power is focused on building a strong foundation for long-term growth that recognizes the value and importance of our talent – whether long-term or new to our company. We recognize that periods of transformation and leadership change can create uncertainty. We wish you the best in your future endeavors. Thank you, JD Power
4.0
Mar 11, 2026

Good work life balance

Recommend
CEO approval
Business Outlook

Pros

Good culture but low pay

Cons

Nothing I can think of

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JD Power Response
2mo
We are glad to hear you enjoyed the balance and culture at JD Power. We understand compensation and benefits are important. Compensation is reviewed and benchmarked regularly. We wish you all the best in your future endeavors. Thank you, JD Power
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