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JM Family Enterprises

Engaged Employer

JM Family Enterprises reviews

3.9

83% would recommend to a friend

(305 total reviews)
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Dan Chait

92% approve of CEO

80% positive business outlook

JM Family Enterprises has an employee rating of 3.9 out of 5 stars, based on 305 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JM Family Enterprises employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

305 reviews
3.0
Apr 27, 2021
Recommend
CEO approval
Business Outlook

Pros

Benefits are best in SoFL, some seriously talented people, comp is unrivaled EMT is amazing, they know how to run a business!

Cons

Middle management is lacking in true leadership, consistently looking for others to tell them what to do. There are only a very small handful in IT that actually have decision making authority. Culture is very much like a ‘brogrammer’ frat house. The long term leaders have full authority without any accountability. There are very few actual effective leaders and the rest tend to be very threatened by others that are competent and effective. As a result they ‘rule’ by fear and just expect people to get in line - no real thinking is encouraged. The term that is used is ‘gravity’ - things just are what they are.

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JM Family Enterprises Response
5y
Thank you for your feedback! We appreciate your comments about our benefits/compensation offerings for our associates. We would be interested in hearing more from you regarding your concerns around the leadership and culture. Please email us at TalentAcquisition@jmfamily.com so that we can connect directly.
3.0
Dec 2, 2019
Recommend
CEO approval
Business Outlook

Pros

Compensation and benefits. Mobile locations also holds fun days and activities for employees. PTO and paid Holidays.

Cons

Incompetent management, favoritism, if you don't "fit in" you aren't likely to promote. There is more talent on the call floor than among supervisors. Supervisor was overbearing and would try to restrict bathroom time. You are nit-picked. There is a quality control department that randomly selects 10 calls per month to listen to and score. Once quality has scored the call the supervisor goes back and listens to the same calls again to check for more errors. Your final score helps determine your year end bonus....

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JM Family Enterprises Response
6y
We are happy to hear you are satisfied with JM Family's Compensation and Benefit offerings. We would like to learn more about your comments regarding management. These items are important to us and this is not the type of feedback we frequently hear. Please feel free to email me your contact information to talentacquisition@jmfamily.com directly to discuss further. We appreciate your feedback.
3.0
May 13, 2016

IT Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Great place to retire from.

Cons

No growth opportunities, no one leaves. Heavy politics. Relationships valued over getting things done, hence they are slow to adopt and "nice" people are valued over doers which is why they have a hard time moving forward. Great at the status quo.

Viewing 31 - 33 of 305 Reviews

Glassdoor has 401 JM Family Enterprises reviews submitted anonymously by JM Family Enterprises employees. Read employee reviews and ratings on Glassdoor to decide if JM Family Enterprises is right for you.