Does JSX pay their employees well?

According to anonymously submitted Glassdoor reviews, JSX employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at JSX. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at JSX?

62% of JSX employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated JSX 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at JSX?

Flight Attendant (19) , Airport Services Concierge (9) , Airport Customer Service (6) , ASC (4) , Airport Services Agent (4) , Customer Service Representative (4) , First Officer (4) , Mission Coordinator (4) , AIRPORT SERVICE CONCIERGE (3) , Aircraft Mechanic (3) , Airline Pilot (3) , Aviation Maintenance Technician (3) , IT Technician (3) , Recruiter (3) , Customer Service (2)

What are the pros of working at JSX according to real employee reviews?

"Pay, culture, benefits, great place to work" ((in 20 reviews)); "Flight benefits after 3 months which include JSX and Jetblue" ((in 18 reviews)); "The people are great and it’s a great model" ((in 10 reviews)); "Good coworkers at the lower levels" ((in 9 reviews)); "Health benefits, good work life balance" ((in 3 reviews))

What are the cons of working at JSX according to real employee reviews?

"Low pay and schedules can’t be very flexible" ((in 14 reviews)); "Horrible management, favoritism, horrible pay, no progression" ((in 9 reviews)); "Upper management gave everyone $150 for a end of the year bonus for the company and they taxed it." ((in 7 reviews)); "Toxic work environment bad people poor management" ((in 7 reviews)); "4: leadership (below c" ((in 4 reviews))

What are the top reviewed JSX locations?

Dallas , Las Vegas , Burbank , Phoenix , Oakland , Los Angeles , San Diego , Santa Ana , Reno , Scottsdale , Irving , Houston , Carlsbad , Miami

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JSX

JSX reviews

3.6

62% would recommend to a friend

(159 total reviews)

Alex Wilcox

69% approve of CEO

61% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

JSX has an employee rating of 3.6 out of 5 stars, based on 159 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JSX employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

159 reviews

4.0

May 13, 2026

TAKE THE JOB IF YOU CAN GET IT

Airport services concierge

Recommend

CEO approval

Business Outlook

Pros

Flight benefits Easy to trade shifts

Cons

Corporate Ladder sucks HEAVY FAVORTISM

4.0

May 13, 2026

Good benefits and remote work, but limited growth opportunities

Social care agent

Recommend

CEO approval

Business Outlook

Pros

- Benefits - Remote -

Cons

- Little room for growth

5.0

Dec 16, 2025

Outstanding company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pay, culture, benefits, great place to work

Cons

This is entirely up to you. I enjoy working there.

Viewing 88 - 90 of 159 Reviews

Jobs at JSX

Airport Service Concierge

Appearance Cleaning Exp

Operation Services Concierge

Ground Support Equipment Technician

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TAKE THE JOB IF YOU CAN GET IT

Good benefits and remote work, but limited growth opportunities

Outstanding company

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