Does JSX pay their employees well?

According to anonymously submitted Glassdoor reviews, JSX employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at JSX. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at JSX?

62% of JSX employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated JSX 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at JSX?

Flight Attendant (19) , Airport Services Concierge (9) , Airport Customer Service (6) , ASC (4) , Airport Services Agent (4) , Customer Service Representative (4) , First Officer (4) , Mission Coordinator (4) , AIRPORT SERVICE CONCIERGE (3) , Aircraft Mechanic (3) , Airline Pilot (3) , Aviation Maintenance Technician (3) , IT Technician (3) , Recruiter (3) , Customer Service (2)

What are the pros of working at JSX according to real employee reviews?

"Pay, culture, benefits, great place to work" ((in 20 reviews)); "Flight benefits after 3 months which include JSX and Jetblue" ((in 18 reviews)); "The people are great and it’s a great model" ((in 10 reviews)); "Good coworkers at the lower levels" ((in 9 reviews)); "Health benefits, good work life balance" ((in 3 reviews))

What are the cons of working at JSX according to real employee reviews?

"Low pay and schedules can’t be very flexible" ((in 14 reviews)); "Horrible management, favoritism, horrible pay, no progression" ((in 9 reviews)); "Upper management gave everyone $150 for a end of the year bonus for the company and they taxed it." ((in 7 reviews)); "Toxic work environment bad people poor management" ((in 7 reviews)); "4: leadership (below c" ((in 4 reviews))

What are the top reviewed JSX locations?

Dallas , Las Vegas , Burbank , Phoenix , Oakland , Los Angeles , San Diego , Santa Ana , Reno , Scottsdale , Irving , Houston , Carlsbad , Miami

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JSX

JSX reviews

3.6

62% would recommend to a friend

(159 total reviews)

Alex Wilcox

69% approve of CEO

61% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.5

Culture & values

3.5

Career opportunities

3.4

Work/Life balance

3.3

Senior management

3.2

Compensation and benefits

JSX has an employee rating of 3.6 out of 5 stars, based on 159 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JSX employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

159 reviews

5.0

Nov 15, 2025

Great Flying and People

Recommend

CEO approval

Business Outlook

Pros

The people you work with, home every night

Cons

Pay is low, some days are long

3.0

Nov 15, 2025

Opportunities exist, but challenges persist

Lead aircraft technician

Recommend

CEO approval

Business Outlook

Pros

You can advance if you work hard. Being proactive and confident helps you thrive.

Cons

Small company with limited administrative structure. Transparency around pay can be inconsistent. Hiring decisions can feel subjective.

3.0

Jun 22, 2025

Was alright

Valet parking

Recommend

CEO approval

Business Outlook

Pros

Lots of down time and the night shift was a nice time

Cons

Managers don’t really understand how to run things, the parking lot is way too small for the amount of flights

Viewing 91 - 93 of 159 Reviews

Jobs at JSX

Airport Service Concierge

Airport Service Concierge

Airport Service Concierge

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Great Flying and People

Opportunities exist, but challenges persist

Was alright

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