Jewel-Osco reviews

3.2

36% would recommend to a friend

(3,195 total reviews)
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Susan Morris

38% approve of CEO

29% positive business outlook

Jewel-Osco has an employee rating of 3.2 out of 5 stars, based on 3,195 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Jewel-Osco employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Feb 27, 2018

Front End Clerk

Recommend
CEO approval
Business Outlook

Pros

Was a great company to work for the first five years but horrible the last five after it got bought out. The first several years we were treated like family and we were an extremely productive and profitable store. In the first few years of working there, you were always treated with respect and as though your contributions to the store made a difference.

Cons

I worked for Jewel for 10 years (at a store in the Northwest Suburbs of Chicago, sorry but I won't specify where exactly) and the last several years were absolutely horrible. They hired several employees the last couple of years, who would constantly spew gossip, harass you for money and even bully you. We had a ton of lazy employees who were never held accountable for their actions, yet the managers would constantly yell at the hard working veteran employees. I went to management and the union several times to complain and they refused to do anyanything about it. They constantly cut people's hours and are consistently understaffed and the managers consistently yell at you in spite of you working like a dog, doing the work of three people. The managers always hold you accountable for their being understaffed. If you have any physical or health issues, don't even bother handing them a medical excuse. We've had many abusive customers over the years taking advantage of the employees and the managers will almost always take the customers (and some customers are bad for business). And no one ever gets any compliments by the managers for performing good customer service and going the extra mile for them, like I always did. And if you have a health issue or physical limitation entitling you to be excused from performing a particular job task, don't even bother handing them a doctor's note, they will make you perform that job task anyway and threaten disciplinary action.

2.0
May 11, 2015
Recommend
CEO approval
Business Outlook

Pros

18.27 hour 5% discount (Yipee!) Days off during the week to interview for other jobs

Cons

Like another review said, I thought I would have learned management, logistics, marketing, etc. No, you basically just stock shelves and management does not show you anything because they are always busy. Can you show me this? No, it's real busy today. Then they just tell you to face and work the load the rest of the day. So basically as an SMT for the first 3 months you are a helping hand in every department. For example, bakeshop you just price cookies and put them in a bag for a week. In dairy and frozen you just work the loads. You spend like a week in each department. Then you train to become a fresh shop manager and move up from there. Bottom line is that you will be working in a grocery store. You will be on your feet all day, and you will be lifting heavy boxes. Also work every weekend and work retail hours as you should expect.

1.0
Jan 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Co-workers were easy to get along with.

Cons

Let me tell you, I worked at Jewel-Osco throughout the pandemic. The company had made record sales during that time. I know this because corporate had rewarded the managers of my store with dinner at some Italian spot. Probably came with some monetary bonus as well. But the rest of us who worked didn't get a single cent raise. I was making $10.50 during the pandemic and Jewel-Osco was actually bold enough to call us "Heroes." Yeah, remember when some businesses would have signs that'd say "Heroes work here"? I've since left the company, but please tell me, Jewel-Osco, do you still underpay your employees and call them "Heroes" to make them feel better about themselves? So yeah, Jewel-Osco is a greedy company that takes advantage of its employees, which includes both the elderly and disabled.

Viewing 4 - 6 of 3,195 Reviews

Glassdoor has 3,268 Jewel-Osco reviews submitted anonymously by Jewel-Osco employees. Read employee reviews and ratings on Glassdoor to decide if Jewel-Osco is right for you.