Jimmy John's reviews

3.7

69% would recommend to a friend

(8,754 total reviews)

James North

72% approve of CEO

50% positive business outlook

Jimmy John's has an employee rating of 3.7 out of 5 stars, based on 8,754 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Jimmy John's employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

9K reviews
1.0
Apr 8, 2015
Recommend
CEO approval
Business Outlook

Pros

They have a dummy proof system in running their business

Cons

They are very picky about the people they hire.

1.0
Jan 30, 2015

Terrible Job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very clean store, okay music, and fresh food.

Cons

The atmosphere caters more towards a younger generation and more often than not you are verbally harassed and abused. If you have any grievance, you are HEAVILY discouraged from making a complaint, and if you do make a complaint it's filed with the area manager who refuses to give you any contact information for human resources and more often than not will punish you for causing a problem. The assistant manager has openly admitted to being homophobic and racist and will outright call people he dislikes racial and homophobic slurs, and when brought to the attention of upper management you're told it's a 'Bonding experience'. You are heavily ENCOURAGED to work while off the clock, and are berated by other employees if you don't. Work hours are extremely unreasonable and pay is minimum and not equal to the amount of work you're given. Employees will outright insult, degrade, and be plain rude to customers and other employees (very hostile environment.) Management encourages employees to give customers bad bread and brown lettuce if the customer is rude. If you have a work related accident, the company will outright refuse you workman's comp and you are threatened if you try to get workman's comp.

Viewing 40 - 42 of 8,754 Reviews

Glassdoor has 9,139 Jimmy John's reviews submitted anonymously by Jimmy John's employees. Read employee reviews and ratings on Glassdoor to decide if Jimmy John's is right for you.