Is Jimmy John's a good company to work for?

Jimmy John's has an overall rating of 3.7 out of 5, based on over 9,145 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 69% of employees would recommend working at Jimmy John's to a friend and 50% have a positive outlook for the business. The best reviews about Jimmy John's have been left by employees working as Software Engineer , Project Manager and Food Server .

Does Jimmy John's pay their employees well?

According to anonymously submitted Glassdoor reviews, Jimmy John's employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Jimmy John's. This rating has been stable over the past 12 months.

How satisfied are employees working at Jimmy John's?

69% of Jimmy John's employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Jimmy John's 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Jimmy John's?

Delivery Driver (356) , General Manager (315) , Sandwich Artist (288) , Assistant Manager (286) , Jimmy Johns Delivery Driver/In-Shop (279) , Manager (264) , Driver (236) , In-shop (235) , Cashier (225) , Sandwich Maker (199) , InShop (187) , Crew Member (100) , Cashier, Sandwich Maker (86) , Shift Manager (82) , PIC (Person In Charge) (69)

What are the pros of working at Jimmy John's according to real employee reviews?

"Great people and always helpful & knowledgeable." ((in 435 reviews)); "you are providede with flexible hours and can often get a sub for you if you need a day or two off" ((in 427 reviews)); "Not mentally taxing if you have good coworkers" ((in 258 reviews)); "Drivers make good money (no less than $10/hour after wage+tips) and the hours are not long." ((in 246 reviews)); "Fun Work Environment and Coworkers" ((in 213 reviews))

What are the cons of working at Jimmy John's according to real employee reviews?

"The pay is low and it's difficult to get raises or advance within the company." ((in 726 reviews)); "Poor management that lacks engagement and does not train you for your job nor does it explain rules in any way outside of the uniform." ((in 420 reviews)); "Bad managers and under staffer" ((in 263 reviews)); "No benefits what so ever besides a 10% discount but only 10 minutes before or after a shift." ((in 192 reviews)); "Delivery drivers make less than minimum wage but generally averaged out to $11/hour which isn't terrible." ((in 107 reviews))

What are the top reviewed Jimmy John's locations?

Chicago , Champaign , Milwaukee , Atlanta , Ann Arbor , Houston , Charlotte , Indianapolis , Grand Rapids , Saint Louis , Minneapolis , Orlando , Austin , Phoenix , Dallas , San Antonio , Cincinnati , New York , Seattle , Tallahassee , Denver , Louisville , Columbus , Los Angeles , Richmond , Madison , Omaha , East Lansing , Salt Lake City , Detroit

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Jimmy John's

Part of Inspire Brands

Jimmy John's reviews

3.7

69% would recommend to a friend

(8,760 total reviews)

James North

72% approve of CEO

50% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Work/Life balance

3.5

Culture & values

3.3

Senior management

3.2

Career opportunities

3.0

Compensation and benefits

Jimmy John's has an employee rating of 3.7 out of 5 stars, based on 8,760 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Jimmy John's employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

3.0

Jan 31, 2012

Great pay, lazy staff, corporate BS.

Driver

Recommend

CEO approval

Business Outlook

Pros

The pay was awesome, $6.00/hr plus tips (for a driver). I'd sometimes bring home close to $200 in a 12-hour shift (if you're fast). It's nice to be out by yourself driving, and you really get to know your delivery area.

Cons

Hours are sometimes ridiculous with little to no break. Corporate is too strict, you absolutely cannot call in sick and they're even skeptical about medical emergencies. You pretty much only get one warning and then you're fired. No recognition for doing a good job, too much pressure to drive faster, get to destinations quicker. Lazy staff somehow get away with standing around, management is a joke- strict on employees but not on themselves.

4.0

Jan 27, 2012

People definitely underestimate the effort it takes to manage a successful and profitable Jimmy John's location.

General manager

Recommend

CEO approval

Business Outlook

Pros

Jimmy John's is a great place to work because of the great environment. The music is loud but not overwhelming, the crew is incredibly fast, and energy is never absent. Customers are greeted loudly as they enter the door making them feel important. A great manager knows how to make perfect bread which leads to awesome sandwiches made in just seconds. Jimmy John's is a fast-paced, energetic, and just simply a fun place to work.

Cons

Dealing with ignorant customers is always an issue in the foodservice industry. Jimmy John's has a sign that reads: "The customer is USUALLY right." They are almost never right, but you have to still take care of them. Lunch rushes can be extremely intense requiring all employees to be quick. Turnover can be high due to searching for fast employees that can handle the stress.

2.0

Jan 27, 2012

It was okay.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Young, fun co-workers and lively atmosphere.

Cons

Corporate rules, poor management, and dress code.

Viewing 8695 - 8697 of 8,760 Reviews

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Jobs at Jimmy John's