Journeys reviews

3.0

44% would recommend to a friend

(3,568 total reviews)
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Andy Gray

50% approve of CEO

29% positive business outlook

Journeys has an employee rating of 3.0 out of 5 stars, based on 3,568 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Journeys employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
3.0
Feb 24, 2012

Unique.. but not always a good thing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The culture of Journeys is very enjoyable on a non-sales level. They allow for a very laid back atmosphere while still having a very competitive edge to make work fun. The discount is very generous especially considering it can be used on sale merchandise. The company is not against promotion of young individuals, which allows great opportunities for experience. Health benefits are wonderful too. The monthly rate isn't terrible, but the coverage is amazing.

Cons

Two words sum it up: Sales aggressive! Sales plans on stores that have already gained massive in previous year make achieving goal and bonuses very difficult. Upper management awards stores that do far less volume with higher percents better than stores that do far more with less of a percent in gain (which can be impossible when plan is based on last years trend which at some stores can be abnormally high). The environment creates a hostile environment at times among management, as it is a commission based job. Being sales men, compensation is HIGHLY bluffed while pay plans are presented. Without question, Journeys does not pay competitively for the amount of time invested. While they preach integrity, I highly question it's ethical positions. I also feel it is hard to trust management above a store level, as their agenda is always unknown, and it changes from manager to manager. Also, management forfeits their life outside of work. While I myself am I die hard workaholic, having no quality to my life outside of work kills.

3.0
Feb 14, 2012
Recommend
CEO approval
Business Outlook

Pros

I learned a lot about both sales, and management. I was able to grow up with the company. The upper level management were very passionate about their jobs

Cons

Like with most jobs there are a lot of politics, stay off of the radar if you are happy with being on a store level, be ready to play the game if you want more. Upper level management were always finding ways to cut corners and would put themselves and their area managers in unethical situations, selfishly costing innocent jobs. I love this company but if you are pursuing a career be very careful what you say and do.

1.0
Feb 13, 2012
Recommend
CEO approval
Business Outlook

Pros

no dress code freedom of expression meet alot of interesting customers some customers tip

Cons

selling items that arent shoes such as sock, clothes, accesories is crucial. if you are unable to sell socks to a customer who came in to buy shoes your job may be in jeopardy managers get paid on commision so they are very petty and competitive and will steal large slaes or accesory sales from associates.

Viewing 3529 - 3531 of 3,568 Reviews

Glassdoor has 3,620 Journeys reviews submitted anonymously by Journeys employees. Read employee reviews and ratings on Glassdoor to decide if Journeys is right for you.