Is Journeys a good company to work for?

Journeys has an overall rating of 3.0 out of 5, based on over 3,622 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 43% of employees would recommend working at Journeys to a friend and 29% have a positive outlook for the business. The best reviews about Journeys have been left by employees working as ASM (Area Sales Manager) , District Sales Manager and District Training Manager .

Does Journeys pay their employees well?

According to anonymously submitted Glassdoor reviews, Journeys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Journeys. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Journeys?

43% of Journeys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Journeys 2.6 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Journeys?

Sales Associate (1018) , Store Manager (372) , Co-Manager (191) , Sales Lead (187) , Retail Sales Associate (156) , Assistant Manager (117) , Part Time Sales Associate (93) , Manager (88) , Co Manager (66) , Key Holder (32) , Sales Associate/Cashier (32) , Sales (29) , ASM (Area Sales Manager) (27) , Sales Representative (23) , Retail Store Manager (22)

What are the pros of working at Journeys according to real employee reviews?

"There are so many great people for you to learn from if you only speak up and put forth the effort." ((in 181 reviews)); "Great and friendly coworkers!" ((in 131 reviews)); "Fun work environment to be in and kind co workers who want to help you also a sweet" ((in 100 reviews)); "Great and fun environment to work in" ((in 50 reviews)); "Great Culture and Room to move up" ((in 44 reviews))

What are the cons of working at Journeys according to real employee reviews?

"6 day work weeks with extremely low pay and very small commission even if you sell a lot" ((in 530 reviews)); "Bad Managers that were not professional in talking to their workers" ((in 223 reviews)); "Long hours not enough pay" ((in 170 reviews)); "Sales oriented job but no commission until in management Only fruitful when business is busy." ((in 108 reviews)); "I was getting paid less than minimum wage when i was told i would be making more." ((in 90 reviews))

What are the top reviewed Journeys locations?

Nashville , Houston , New York , Atlanta , Pittsburgh , Orlando , Chicago , Dallas , San Antonio , Los Angeles , Indianapolis , Philadelphia , Phoenix , Miami , Tampa , Buford , Saint Louis , Charlotte , Las Vegas , Raleigh , Memphis , Cincinnati , Richmond , Greensboro , Austin , Buffalo , Albuquerque , Frisco , San Diego , Seattle

Journeys reviews

3.0

43% would recommend to a friend

(3,569 total reviews)

Andy Gray

50% approve of CEO

29% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.2

Culture & values

2.8

Career opportunities

2.6

Work/Life balance

2.6

Senior management

2.4

Compensation and benefits

Journeys has an employee rating of 3.0 out of 5 stars, based on 3,569 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Journeys employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

2.0

Aug 14, 2025

not great

Sales associate

Recommend

CEO approval

Business Outlook

Pros

- working with fun people - simple

Cons

- unprofessional management - low pay

Journeys Response

11mo

Thank you for leaving a review. Please feel free to email us at journeyssocial@journeys.com if you would like to share more regarding your experience.

3.0

Aug 13, 2025

Ehh

Co-manager

Recommend

CEO approval

Business Outlook

Pros

40% discount Commission Flexible First look on new products

Cons

Discount is Capped Hard on you when sales goals are not met Hire management can be unfair . DM in my district was amazing but a DM in training he had was horrible

Journeys Response

11mo

Thank you for sharing your feedback! If you would like to provide more details regarding your experience, please feel free to email us at journeyssocial@journeys.com.

1.0

Aug 12, 2025

Run

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

40% discount, the full time benefits they rub in your face seem great but when it comes time to utilize them it’s suddenly situational. I assume that’s a location issue with us though so I’d still count that as a pro. Being able to wear what you like ( unless it’s shorts, a tank top, skirt birks, crop top )

Cons

I was a branch manager for 2 years prior to moving to journeys. I only left due to moving back to America. I have extensive sneaker knowledge, store knowledge, management knowledge and much more and yet I’m treated like a child. I was told in my second interview I would get rotating weekends off. Now that I have started im being told management HAVE to work every Saturday and Sunday. Not to mention that this is the only establishment I’ve ever known where full time is 45 hours not 40. My daily shifts are 9-7:30, or 11-9:30. I just think the expectations are ridiculous. The numbers were expected to meet with socks or shoe care as well as making sure the store is up to par and the employees are okay.

Journeys Response

11mo

Thank you for sharing your feedback. If there’s anything you’d like to share or discuss further, please feel free to email journeyssocial@journeys.com.

Viewing 127 - 129 of 3,569 Reviews

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Assistant Store Manager

Assistant Store Manager

Assistant Store Manager

Assistant Store Manager

Assistant Store Manager

Journeys

Journeys reviews

Ratings by category

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Reviews by job title

not great

Ehh

Run

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