Is Journeys a good company to work for?

Journeys has an overall rating of 3.0 out of 5, based on over 3,622 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 43% of employees would recommend working at Journeys to a friend and 29% have a positive outlook for the business. The best reviews about Journeys have been left by employees working as ASM (Area Sales Manager) , District Sales Manager and District Training Manager .

Does Journeys pay their employees well?

According to anonymously submitted Glassdoor reviews, Journeys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Journeys. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Journeys?

43% of Journeys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Journeys 2.6 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Journeys?

Sales Associate (1018) , Store Manager (372) , Co-Manager (191) , Sales Lead (187) , Retail Sales Associate (156) , Assistant Manager (117) , Part Time Sales Associate (93) , Manager (88) , Co Manager (66) , Key Holder (32) , Sales Associate/Cashier (32) , Sales (29) , ASM (Area Sales Manager) (27) , Sales Representative (23) , Retail Store Manager (22)

What are the pros of working at Journeys according to real employee reviews?

"There are so many great people for you to learn from if you only speak up and put forth the effort." ((in 181 reviews)); "Great and friendly coworkers!" ((in 131 reviews)); "Fun work environment to be in and kind co workers who want to help you also a sweet" ((in 100 reviews)); "Great and fun environment to work in" ((in 50 reviews)); "Great Culture and Room to move up" ((in 44 reviews))

What are the cons of working at Journeys according to real employee reviews?

"6 day work weeks with extremely low pay and very small commission even if you sell a lot" ((in 530 reviews)); "Bad Managers that were not professional in talking to their workers" ((in 223 reviews)); "Long hours not enough pay" ((in 170 reviews)); "Sales oriented job but no commission until in management Only fruitful when business is busy." ((in 108 reviews)); "I was getting paid less than minimum wage when i was told i would be making more." ((in 90 reviews))

What are the top reviewed Journeys locations?

Nashville , Houston , New York , Atlanta , Pittsburgh , Orlando , Chicago , Dallas , San Antonio , Los Angeles , Indianapolis , Philadelphia , Phoenix , Miami , Tampa , Buford , Saint Louis , Charlotte , Las Vegas , Raleigh , Memphis , Cincinnati , Richmond , Greensboro , Austin , Buffalo , Albuquerque , Frisco , San Diego , Seattle

Skip to content Skip to footer

Notifications

Journeys

Journeys reviews

3.0

43% would recommend to a friend

(3,569 total reviews)

Andy Gray

50% approve of CEO

29% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.2

Culture & values

2.8

Career opportunities

2.6

Work/Life balance

2.6

Senior management

2.4

Compensation and benefits

Journeys has an employee rating of 3.0 out of 5 stars, based on 3,569 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Journeys employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

3.0

Jul 22, 2025

Ok if youre younger

Manager in training (mit)

Recommend

CEO approval

Business Outlook

Pros

Commission can be good Chill work culture

Cons

Forced to work 6 days a week during peak seasons Underpaid

Journeys Response

11mo

Thanks for taking the time to share your review. We truly appreciate your feedback!

5.0

Jul 21, 2025

Great company

Store manager

Recommend

CEO approval

Business Outlook

Pros

Rewards high performers, holds low performers accountable They have great contests, I won a trip to Cancun for myself and a guest, bonuses, and discounts

Cons

Accountability of you're not performing

Journeys Response

12mo

Thanks for taking the time to share your review! We always strive to make the best work environment possible and truly appreciate your feedback!

2.0

Jul 21, 2025

Unless you bend over backwards you likely won’t be treated as well.

Manager in training (mit)

Recommend

CEO approval

Business Outlook

Pros

Met some of the best people while working here. The store environment itself is very laidback.

Cons

Upper management is very cliquey. If they decide they don’t like you for whatever reason then you likely won’t be treated very well. Commission is very much based on your store location and the pay is not great. Upper management will put on the act to pretend they’re here to help you, when in reality they often do not have your best interest in mind.

Journeys Response

12mo

Thank you for sharing your review. If you would like to provide more details regarding your experience, please feel free to email us at journeyssocial@journeys.com.

Viewing 136 - 138 of 3,569 Reviews

Top companies for "Compensation and Benefits" near you

lululemon

4.0★Compensation & Benefits

adidas

3.8★Compensation & Benefits

Levi Strauss

3.7★Compensation & Benefits

Coach

3.6★Compensation & Benefits

Jobs at Journeys

Part-Time Sales Associate Puerto Rico

Ponce, PR

View job

Part-Time Sales Associate Puerto Rico

United States

View job

Part-Time Sales Associate

Assistant Store Manager

Part-Time Sales Associate Puerto Rico

Mayaguez, PR

View job