Is Journeys a good company to work for?

Journeys has an overall rating of 3.0 out of 5, based on over 3,622 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 42% of employees would recommend working at Journeys to a friend and 28% have a positive outlook for the business. The best reviews about Journeys have been left by employees working as ASM (Area Sales Manager) , District Sales Manager and District Training Manager .

Does Journeys pay their employees well?

According to anonymously submitted Glassdoor reviews, Journeys employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at Journeys. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Journeys?

42% of Journeys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Journeys 2.6 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Journeys?

Sales Associate (1018) , Store Manager (372) , Co-Manager (191) , Sales Lead (187) , Retail Sales Associate (156) , Assistant Manager (117) , Part Time Sales Associate (93) , Manager (88) , Co Manager (66) , Key Holder (32) , Sales Associate/Cashier (32) , Sales (29) , ASM (Area Sales Manager) (27) , Sales Representative (23) , Retail Store Manager (22)

What are the pros of working at Journeys according to real employee reviews?

"There are so many great people for you to learn from if you only speak up and put forth the effort." ((in 181 reviews)); "Friendly and nice coworkers" ((in 145 reviews)); "Fun work environment to be in and kind co workers who want to help you also a sweet" ((in 97 reviews)); "Discount was great and fun environment to work, lots of energy!" ((in 46 reviews)); "Made a lot of friends great staff" ((in 46 reviews))

What are the cons of working at Journeys according to real employee reviews?

"6 day work weeks with extremely low pay and very small commission even if you sell a lot" ((in 536 reviews)); "Bad Managers that were not professional in talking to their workers" ((in 214 reviews)); "Long hours not enough pay" ((in 172 reviews)); "Sales oriented job but no commission until in management Only fruitful when business is busy." ((in 105 reviews)); "I was getting paid less than minimum wage when i was told i would be making more." ((in 88 reviews))

What are the top reviewed Journeys locations?

Nashville , Houston , New York , Atlanta , Pittsburgh , Orlando , Chicago , Dallas , San Antonio , Los Angeles , Indianapolis , Philadelphia , Phoenix , Miami , Tampa , Buford , Saint Louis , Charlotte , Las Vegas , Raleigh , Memphis , Cincinnati , Richmond , Greensboro , Austin , Buffalo , Albuquerque , Frisco , San Diego , Seattle

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Journeys

Journeys reviews

3.0

42% would recommend to a friend

(3,569 total reviews)

Andy Gray

49% approve of CEO

28% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.2

Culture & values

2.8

Career opportunities

2.6

Work/Life balance

2.6

Senior management

2.3

Compensation and benefits

Journeys has an employee rating of 3.0 out of 5 stars, based on 3,569 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Journeys employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

4.0

Jun 2, 2025

Sales Associate @ Journeys

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Fun team, flexible hours, employee discount

Cons

Competitive environment due to sales goals

Journeys Response

Thank you so much for taking the time to share your review! We strive to make the best work environment possible and appreciate your feedback.

4.0

May 30, 2025

No regrets

Store manager

Recommend

CEO approval

Business Outlook

Pros

- Good money (only if you really work for it) - Good management

Cons

- Long hours - Work/life balance can me difficult sometimes

Journeys Response

Thank you for sharing your feedback! If you would like to provide more details regarding your experience, please feel free to email us at journeyssocial@journeys.com.

2.0

May 28, 2025

Thumbs Down

Store manager

Recommend

CEO approval

Business Outlook

Pros

Weekly pay and benefits day 1

Cons

Micromanaged, commission causes issues on sales floor among staff

Journeys Response

Thank you for sharing your feedback. If you would like to provide more details regarding your experience, please feel free to email us at journeyssocial@journeys.com.

Viewing 160 - 162 of 3,569 Reviews

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Jobs at Journeys

Part-Time Sales Associate

Part-Time Sales Associate

Part-Time Sales Associate

Part-Time Sales Associate

Part-Time Sales Associate