Jovie reviews

The management sucks! The manager I worked under (+ her office staff) was not very organized, and, quite frankly, actually quite discriminatory. 1) They give the nannies the least amount of money they can. That means that: - they will intentionally not give you enough hours to get full-time/over-time benefits; - they will not help you move up and make more money per hour (there is a system for applying for raises, but they do not encourage anyone to do it or explain the process well enough); - and they quite literally choose who gets to work on-call jobs based on how much money they will have to pay the nanny---meaning, if there is one spot left to work at a church on a Sunday morning and two ppl have said they would like the job, they will staff the nanny who makes less money per hour. It's like, upside-down seniority. The MORE experience you have and the BETTER nanny you are (the more your per hour rate is), the LESS they will actually staff you for jobs. 2) The on-call system is terrible! As a nanny, you are extremely inconvenienced constantly and you get essentially no monetary benefits from being "on-call" because the amount of hours you might get in a week is totally unpredictable (I mean TOTALLY) and you get no bonus for the time you say you are "available" or "on call". - Basically, every nanny has to submit their "availability" ahead of time and be able to answer their phone at any hour of the day or night to respond to job-scheduling text messages from the manager, which creates some really bad situations. - e.g. Let's say you put on the scheduler five days ago that you would be free on Thursday afternoon after 2pm, but since you didn't get any on-call placements, you decide to go get a haircut on Thursday afternoon at 2pm and schedule the appt on Thursday morning. Well, if you get a text on Thursday at 1pm saying there is no one else to take a job that is across town, you are expected to drop everything and go do the job. If you posted that you are available, you are obliged to do the job if you are absolutely needed. - To reiterate, you don't get any base pay per hour for the time you are "on-call" (and not actually working), and the VAST majority of the time, you will not be staffed for jobs during the times you've said you are available. So, you have to carve out A LOT of "on-call" time (when you can't schedule anything else in your life), and then most of the time, you don't get ANYTHING out of it.

Horrible management, Owner and GM never in the office, do not return phone calls or emails within 24 hours. Poor communication, inadequate training, unclear job expectations. Asked to do many things outside of your job description, i.e. running/managing the entire office by yourself, training new hires outside of your related field, thrown into assignments without proper information or training.