JustFoodForDogs reviews

2.7

31% would recommend to a friend

(148 total reviews)
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Eric Kufel

Not enough data to show CEO approval

29% positive business outlook

JustFoodForDogs has an employee rating of 2.7 out of 5 stars, based on 148 company reviews on Glassdoor which indicates that most employees have an average working experience there. The JustFoodForDogs employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

148 reviews
3.0
Aug 21, 2022

Good company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible with working hybrid & encouraged team bonding.

Cons

I had expressed a interest in a different role and was immediately shut down, had many changes with managers & VP's within the year I was working there and once you put in your 2 week notice they just ignore you and don't even care to wish you well on your last day, very disappointed in the company, just shows their lack of maturity.

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JustFoodForDogs Response
3y
Hello We appreciate and value your feedback and will take it into highly consideration as our company grows. We are sorry about your bad experience, and we invite you to contact us here at JustFoodForDogs to discuss with us the concerns that you have further. Please feel free to reach out to us at Peopleoperations@justfoodfordogs.com. Hope you have a wonderful day and look forward to hearing back from you soon.
5.0
Aug 9, 2022

Line cook

Recommend
CEO approval
Business Outlook

Pros

Everything’s great great company very attentive

Cons

Sometimes food makes dogs sick

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JustFoodForDogs Response
3y
Thanks so much for the review! We greatly appreciate your feedback and happy to have you apart of the pack! Please feel free to reach out to peopleoperations@justfoodfordogs.com
2.0
Jul 27, 2022

Good product, awful culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Research behind product is solid, good to work for if you have interest in animals

Cons

Work culture is cultish with the education/training department literally saying "drink the koolaid" and encouraging new hires to essentially be fanatics for the product in order to sell it. You are pressured to participate in asinine work-based social media apps on the regular and the company falsely claims to be all about transparency while obfuscating important information from clients and employees alike. They fired all of their retail-based salespeople with 2 weeks notice over a zoom call after dodging questions about job security in 2020-2021 and using them to build their foundational client base within pet stores, making their claims of valuing transparency and treating their employees like "family" laughably and demonstrably false. Consistently refused to promote from within, instead bringing in people with random unrelated managerial experience and no knowledge of pet nutrition to struggle to keep up with the demands of the job and using lower paid but better trained employees to cover those holes in experience with no compensation or reward. Customer service is a joke, with none of them being actually trained or knowledgable on the product and often giving extremely unprofessional and inconsistent responses.

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JustFoodForDogs Response
3y
Thank you we greatly appreciate your valuable feedback about the company back in 2020-21 year. As of 2022 we are still continuously growing and changing. We are working on implementing changes across the board such as training in all departments and management training. We would like to acknowledge that your concerns have been heard and will be greatly considered when implementing these changes in our company in coming months and years to come. We are sorry that you had a negative experience with the company and would like to give you the chance to reach out to us here at JustFoodForDogs people operations team by reaching us at peopleoperations@justfoodfordogs.com.
Viewing 70 - 72 of 148 Reviews

Glassdoor has 149 JustFoodForDogs reviews submitted anonymously by JustFoodForDogs employees. Read employee reviews and ratings on Glassdoor to decide if JustFoodForDogs is right for you.