KFC reviews

3.5

57% would recommend to a friend

(14,637 total reviews)
avatar

Sabir Sami

68% approve of CEO

46% positive business outlook

KFC has an employee rating of 3.5 out of 5 stars, based on 14,637 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KFC employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

15K reviews
4.0
Apr 10, 2026

good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good job and really easy

Cons

tiring and long hours and sometimes rude customers

5.0
Apr 7, 2026

okay

Recommend
CEO approval
Business Outlook

Pros

Working at KFC has several advantages. One major benefit is the flexible scheduling, which makes it a good option for students or people with other jobs. The position is also entry-level friendly, meaning employees typically do not need prior experience to get hired. In addition, the fast-paced environment can make shifts feel shorter and more engaging. Many employees also enjoy the team atmosphere and develop friendships with their coworkers. Another advantage is the availability of employee discounts or free food during shifts, as well as the potential for advancement into shift leader or management roles.

Cons

However, there are also some disadvantages to working at KFC. The pay is often relatively low, usually close to minimum wage. The job can be physically demanding, requiring employees to stand for long periods, work in a hot kitchen, and perform tasks such as lifting and cleaning. The work environment can also be messy due to grease and food preparation. Additionally, the job can be stressful during busy hours, especially when dealing with long lines or high customer demand. Employees may also have to handle difficult or impatient customers, which can be challenging. Finally, work schedules may be inconsistent, with hours varying from week to week.

5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive team culture and good communication Opportunities to learn operations quickly Clear processes for food safety and quality Flexible shifts when the store is well‑staffed Fast‑paced environment that builds resilience

Cons

Peak hours can become very demanding Staffing levels sometimes create pressure High workload during promotions or rushes Limited time for structured training on busy days Physical demands can be tiring on long shifts

Viewing 145 - 147 of 14,637 Reviews

Glassdoor has 18,213 KFC reviews submitted anonymously by KFC employees. Read employee reviews and ratings on Glassdoor to decide if KFC is right for you.