KFC reviews

3.5

56% would recommend to a friend

(14,622 total reviews)
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Sabir Sami

68% approve of CEO

46% positive business outlook

KFC has an employee rating of 3.5 out of 5 stars, based on 14,622 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KFC employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

15K reviews
3.0
Sep 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Coworkers were usually fun to work with, although there's always the typical drama. You also get into a rhythm so things become second nature really fast

Cons

The general manager has zero respect for her employees or their time and consistently schedules people outside their availability. Also tends to schedule less than enough closers so we often stay hours after we are scheduled to finish closing the store. Those of us who did stay to close were typically one manager and the younger employees, often teenagers, staying until 12, 1, 2 or later just trying to close the store. Employees are also guilted into staying to close when they arent supposed to because of said poor scheduling. Along the same lines, under scheduling affects shifts as well, some of our most stressful shifts are the ones when we don't have enough people to properly run the store on our own during lunch or dinner rush.

4.0
Apr 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Fast-paced environment: If you enjoy a lively and active work environment, KFC can be a good fit. You'll always be on the move. Teamwork: Restaurant work usually involves a lot of team coordination, which can lead to camaraderie. Customer service experience: Dealing with the public builds valuable customer service and communication skills useful across many careers. Opportunities for advancement: Many fast-food chains offer paths to management positions for dedicated employees. Employee discounts: You might get discounts on food during or outside of your shifts.

Cons

Physically demanding: Working in a kitchen involves long periods on your feet, lifting, and dealing with hot equipment. Unpredictable hours: Shifts often include nights, weekends, and holidays, which can impact work-life balance. High-stress situations: Dealing with difficult customers or a heavy rush can be stressful. Wage limitations: Pay in fast food often starts at or near minimum wage, though this can vary by location. Limited benefits: Many fast-food jobs don't offer comprehensive health insurance or extensive paid time off.

Viewing 19 - 21 of 14,622 Reviews

Glassdoor has 18,193 KFC reviews submitted anonymously by KFC employees. Read employee reviews and ratings on Glassdoor to decide if KFC is right for you.