Good company, with a good future, in a challenged industry.
Pros
The company is family owned so it tends to take a longer view on strategies and implementation. But, that is not to say that shorter term business metrics and performance are not important or pressed. The company is generally very cooperative (from an assistance and working together perspective) across business lines, and has made significant investments in tools, tracking, and field implementation. The industry is a difficult one, with rising costs and flat or declining revenues. But, as compared to the other big 3 companies, KONE has tended to hold its investment in its people, products, and innovation. Lots of career advancement potential, nationally and internationally, without the need to have an MBA. The only company I have worked for that annually surveys it's employees and shares the feedback openly with all. The company has some good employee centric policies and benefits. The only elevator firm with a defined benefit pension plan on top of a matching 401k.
Cons
Mostly industry driven, due to revenue deterioration amid cost increases. The entire industry is killing itself with pricing models. This forces frequent changes, re-organizations, and rotating areas of focus. KONE suffers from the 2-3 year plan of major revamping of areas, management, etc. I often wonder if top management talks to each other when setting annual strategic goals and plans. Each business line rolls out 4 or more strategic annual "must win battles", which are impossible to focus on for middle management and the front lines. This company is a heavy process driven firm, with many unnecessary steps, hand offs, and levels of approval, which delay customer delivery and suck many hours away from productive pursuits.