Kaiser Permanente reviews

3.8

69% would recommend to a friend

(14,788 total reviews)
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Gregory Adams

54% approve of CEO

61% positive business outlook

Kaiser Permanente has an employee rating of 3.8 out of 5 stars, based on 14,788 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaiser Permanente employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

15K reviews
4.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay, benefits, ability to work remotely, and supportive coworkers make this an enjoyable place to work. The flexibility of working from home has significantly improved my mental health and work-life balance while allowing me to remain productive and engaged in patient care.

Cons

My biggest frustration has been the difficulty in using earned benefits such as ETO and Educational Time. These benefits are part of our compensation package, yet the approval process can sometimes feel overly bureaucratic. Rather than looking for ways to support employee growth and well-being, some managers seem focused on finding reasons to deny requests. Kaiser invests heavily in its workforce, and encouraging employees to use ETO and EDT for rest, education, and professional development creates a positive return for both the employee and the organization.

3.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

You get to talk to alot of different people across the country that are mostly elderly and they are from all walks of life that have carious issues (mainly premium billing and service billing issues) which gives you the opportunity to get your feet wet with experience solving new problems which is fun. Training was in depth although planning and scheduling was a tad off and a bit unorganized

Cons

Management is lazy. Not willing to take feedback to advance the systems we worked on

Viewing 4 - 6 of 14,788 Reviews

Glassdoor has 16,803 Kaiser Permanente reviews submitted anonymously by Kaiser Permanente employees. Read employee reviews and ratings on Glassdoor to decide if Kaiser Permanente is right for you.