Kaiser Permanente reviews

3.8

69% would recommend to a friend

(14,807 total reviews)
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Gregory Adams

53% approve of CEO

62% positive business outlook

Kaiser Permanente has an employee rating of 3.8 out of 5 stars, based on 14,807 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaiser Permanente employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

15K reviews
2.0
Jan 19, 2012

Look elsewhere for praise and respect

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good benefits for full-time staff only good and fair ETO earned time off for full-time staff only great place to work if you have kids ( you can take off when needed for school functions) the workers are plesant and easy to work with if you need to leave early typically not a problem

Cons

thoughfull plesant leadership is lacking. creative talent can not be utilized to their full potential. templeted designs, so very little room for creative exploration. do not project a thought on how it can be improved or done better; keep opinions to yourself this will ensure process and keeping management at a distance - play the game. year end goals put everyone in a bad mood. very limited holiday time off, expect to work the day after Thanksgiving, Christmas and New Years unless it falls on a weekend. leadership and seniority staff take off every holiday period so you will be working with a few other temps or lower seniority full time staff. must befriend a manager if you want to get ahead. allot of favoritism exist, it will take you forever to make friends in this place no matter how hard you try everyone is out for themselves no matter what you do for people. decision is not a word that is used or understood, you will spend allot of time re-doing things over and over for no apparent reason or understanding, if you ask then your questioning authority or have an attitude, someone with an open mind or thinks rationally this is the worst possible scenario to work in. it is a us ( management ) vs. them ( employee) mentality. managemnt does not respect employees and make comments about the ones they don't like with other employees in meetings. everyone speaks in Kaiser"isms" and the acronyms will take you months to learn, its another language spoken fluentley everyday.

1.0
Apr 22, 2011
Recommend
CEO approval
Business Outlook

Pros

None. The pay is good, but isn't worth the sacrifice.

Cons

I have never been treated so poorly by an organization. The environment is extremely supressive and unwelcoming. Highly unprofessional employees who have no diplomacy or tact. If you are hoping for a fresh start, do not work for Kaiser. Management is cold and unsupportive. They only care about self-preservation.

2.0
Jan 22, 2011
Recommend
CEO approval
Business Outlook

Pros

You don't have to be very good to do well here; it's nice to know that you don't have to perform at 100% every day to do well. It's actually commendable that you can have an "off season", maybe something in your private life is dragging you down for months, and at Kaiser it's OK. Another genuince pro is that some of the work Kaiser does, such as the Community Benefit organization, seems genuinely altruistic toward the communities Kaiser is present in and is the sort of thing more big companies should be doing.

Cons

There are quite a lot of downsides, although none of them absolute showstoppers (so I'm still here). Kaiser is an opaque bureaucracy worse than any I've seen elsewhere, and that includes government organizations in the 3rd world. The culture reveres the idea of "partnering" and consensus seeking, which in practice seems to almost guarantee a lack of clear decisions or paths of escalation for problem resolution. Problems and issues don't get resolved at Kaiser, they just linger and morph and come back every year, with a slightly different twist. So there is a huge and unending amount of re-inventing the wheel here. I think top management is aware of these problems, and there are growing attempts at reform. However, much of the middle and senior management in Kaiser is dominated by a sort of "old girls network" and this network does not want change. They're comfortable, counting the days to retirement, and since change would take them out of their comfort zone, they steadfastly resist it. Too much of the work and budget within Program Offices is ultimately decided on the basis of personal relationships, and not on the basis of quantitative measures. Honestly I don't think a lot of the P.O. management understands common accounting measures, I know for a fact that many cannot compute a simple ROI (return on investment), which is a travesty.

Viewing 103 - 105 of 14,807 Reviews

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