Kaiser Permanente reviews

In my department work-life balance is a challenge- increasingly the demands are such that working at nights and on the weekend is expected. Having a big brand has good points, but it also results in lots of negative stories from small pockets of the organization that pull down morale. KP has a high level of bureaucracy that comes with large organizations, and the mphasis on "influencing" instead of being able to compel action, can make it hard to get things done. As a member as well as an employee, I also think a downside of KP is lack of good customer service and dealing with the bureaucracy as a member.

Over the years rumors of layoffs or changes seem to always get "leaked" before the official word from management, which is unsettling to those involved. Sometimes changes are made in departments or management that aren't always thought out and end up being changed multiple times during the process. Sometimes upper management loses touch with the front line worker and what is really needed to make things work in the proper setting. Just having a MBA, PHD or years of schooling doesn't mean you actually know how to do a job unless you actually "do the job" and can understand the challenges the effected faces in that situation.