Kaiser Permanente reviews

3.8

69% would recommend to a friend

(14,809 total reviews)
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Gregory Adams

53% approve of CEO

62% positive business outlook

Kaiser Permanente has an employee rating of 3.8 out of 5 stars, based on 14,809 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaiser Permanente employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

15K reviews
5.0
Oct 5, 2008
Recommend
CEO approval
Business Outlook

Pros

I work in Mental Health. The salary is one of the best in the social services, behavioral health industry. Benefits are good and our jobs are protected by SEIU-UHW West union membership, which isn't too common in mental health. Kaiser employees have strong job security, the average employee at Kaiser stays for more than 20 years. In my field we are also supported by Kaiser and the union to continue our education through paid education days and free classes sponsored by the union and Kaiser, which helps for those who are licensed. Vacation benefits start out at 24 days a year, our entire family is covered by Kaiser medical insurance at no cost to the employee, we have a good 401K that Kaiser contributes to after two years of employment - 1.25% of our annual compensation, as well as a retirement pension. Part-time employees also receive benefits and they are flexible with work hours in mental health - 4/10 work weeks or other configurations. If you want to work in mental health, learn more, grow as a professional, Kaiser presents a great opportunity for this.

Cons

The work load at Kaiser can be overwhelming at times, their desire is that every hour of the day be filled with a patient, which can be very draining in mental health. Communication between departments isn't efficient and frequently, although we can be interdependent, we don't really know what the other department does specifically, or how they function, and vice versa. Also, much of the job satisfaction for staff in behavioral health is connected to the style of management in their clinic, which varies from caring and supportive to indifferent and neglectful. This is a problem across the board within Kaiser. My experience of Kaiser management, senior and line, is that they are generally polite and respectful. Nevertheless, it is easy to get typed at Kaiser which will determine future opportunities or lack thereof.

3.0
Oct 4, 2008
Recommend
CEO approval
Business Outlook

Pros

Stable job. Nice benefits. Relaxed working environments. Lots of vacation days especially for those who have worked more than 10 years. And reasons to be ineffective and lazy.

Cons

My comments below are not on the doctors and nursers. They are pretty good and actually KP's patient care system is very good. Many people are working very inefficient, partly due to their intelligence, partly due to their laziness. A simple thing can take them weeks or months or never gets done.

4.0
Oct 3, 2008
Recommend
CEO approval
Business Outlook

Pros

KP is full of passionate people interested in making a difference. There are many opportunities here, and just like anywhere else, contacts within the organization make a huge difference. The benefits are fabulous - Health, Dental, Vision, 401(k), Pension, etc. Time off is ok (3 weeks to start at my level and I'd prefer MORE). Management expectations for work/life balance is reasonable. It is very hard to get a job at KP from the outside (cold) without having contracted their previously. My co-workers are intelligent, motivated, and technically competent people. Our projects provide opportunities for learning and career growth. Management supports training to enhance our careers. I love my job!

Cons

As in other large companies I have worked for some people stay after they have burned out and become bitter. They contribute little to nothing and skate by on the coattails of others. That's a drag when it's your coattails they are skating on and you don't want to be seen as turning someone in. Management doesn't communicate enough. In doing one's job necessary information can be closely held by those leading the project and not shared, as if it were confidential when it is not, slowing down one's progress. Executives have free reign to spend extravagantly on meals and travel (well of course! they should be treated like special people) and scrutinized and even refused at the lower levels. That just seems wrong to me.

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Glassdoor has 16,825 Kaiser Permanente reviews submitted anonymously by Kaiser Permanente employees. Read employee reviews and ratings on Glassdoor to decide if Kaiser Permanente is right for you.