Kaiser Permanente reviews

3.8

69% would recommend to a friend

(14,809 total reviews)
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Gregory Adams

53% approve of CEO

62% positive business outlook

Kaiser Permanente has an employee rating of 3.8 out of 5 stars, based on 14,809 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaiser Permanente employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

15K reviews
3.0
Oct 11, 2008
Recommend
CEO approval
Business Outlook

Pros

Prestige of having a large, well known company on your resume, great benefits.

Cons

It varies by department, in my dept, Health Connect, Management is incompetent. They want you to take the initiative to create new processes and improve the work place but when you try, you run into too much red tape. Most of the time it's because they don't know how to manage. You create a project proposal but never get any feedback on it therefore you don't know how to proceed. They ask you to do things without thinking it through first. People are compensated unfairly, the same job title can have a variation of up to 20K. No one is ever fired even though management has acknowledged these people do not pull their weight

3.0
Oct 7, 2008
Recommend
CEO approval
Business Outlook

Pros

I am very proud to be associated with Kaiser Permanente for it's model of preventive and integrated health care. There is a strong focus on improving the quality of care provided, and there is a lot of research that has drawn national, and sometimes, international attention. Community service is emphasized and encouraged, and it is expected that employees will give back to the community in terms of time or efforts. There are policies in place to allow employees to take time off to go participate in humanitarian or military service without any negative impact to their career. In addition, the benefits are very good, with a significant amount of vacation time, pension, and insurance benefits. Finally, due to the size of the organization, there are often job opportunities throughout the region, allowing flexibility if needed.

Cons

Some of the concerns that I see are a top-down management style in which the senior-level leadership seems disconnected from what is occurring at a facility level. There are alway multiple initiatives being rolled out, and it can come across as reactive rather than well-planned. As a result, it is often difficult to see sustained culture change. There are also a myriad of meetings, which often prevent the managers from being able to support front-line staff and do the daily work expected. Work-life balance is not encouraged, and there is frequent turnover at a management level. In addition, the union contracts are structured to provide the maximum benefit and little ability to reward excellent performance. As a manager, my experience has been that there is very little support for dealing with performance-related issues.

Viewing 14731 - 14733 of 14,809 Reviews

Glassdoor has 16,825 Kaiser Permanente reviews submitted anonymously by Kaiser Permanente employees. Read employee reviews and ratings on Glassdoor to decide if Kaiser Permanente is right for you.