Kaiser Permanente reviews

3.8

68% would recommend to a friend

(14,826 total reviews)
avatar

Gregory Adams

53% approve of CEO

62% positive business outlook

Kaiser Permanente has an employee rating of 3.8 out of 5 stars, based on 14,826 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaiser Permanente employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

15K reviews
2.0
Jun 17, 2018
Recommend
CEO approval
Business Outlook

Pros

Kaiser offers incredible health benefits, along with vacation time, sick leave, etc.

Cons

The entire organization is built upon traditional workforce methods. This poses several problems: - They promote from within the company even when none of the applicants have the appropriate skill set for the position. - Due to the fact that they promote from within the company, the same people who were working there in 80's are still working there and act as if they are veterans & deserve more than everyone else. - Due to the high percentage of middle aged workforce Kaiser refuses to update their technology in the slightest way. Change is too hard for middle aged employees to deal with so they complain anytime something is updated to the new standard. This has become such a large problem that instead of dealing with the complaints, Kaiser simply will not upgrade anything until it is absolutely necessary. - The only way to get hired is if you know someone. Don't bother applying unless you've got a friend, parent, or family member on the inside. - You constantly have to watch what you're doing because they have a no tolerance policy when it comes to anything. Many people will complain to your boss if you so much as send a text message during your work hours. These complaints are derived from an attitude of "If I can't have it then no one can." - Everyone has a chip on their shoulder because they've worked for the same company for 25+ years. Their unwritten motto is "if you work there then you'll die there." - Lastly & most importantly, you have to make sure you work hard but not too hard or the veteran employees will think you're attempting to steal their job & will look for any reason to get you fired.

4.0
Mar 8, 2018
Recommend
CEO approval
Business Outlook

Pros

Integrated care delivery model is aspirational for many Leading edge on EMR integration, quality care management and coding, etc support Great benefits

Cons

Organizational decision-making extremely top-down and often heavy handed, though this varies somewhat by clinic. In general, even simple or obvious changes that would benefit tend to take a backseat to hitting access metrics even when e.g. substantially understaffed to achieve performance goals.

Viewing 184 - 186 of 14,826 Reviews

Glassdoor has 16,843 Kaiser Permanente reviews submitted anonymously by Kaiser Permanente employees. Read employee reviews and ratings on Glassdoor to decide if Kaiser Permanente is right for you.