Kaplan reviews

3.6

65% would recommend to a friend

(2,587 total reviews)

Andrew S. Rosen

76% approve of CEO

63% positive business outlook

Kaplan has an employee rating of 3.6 out of 5 stars, based on 2,587 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaplan employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Apr 13, 2017

Great Company to Work for

Recommend
CEO approval
Business Outlook

Pros

I enjoy the flexibility. I can work with assignments that fit my schedule and my needs. I can add assignment when I need more income or take on less when I need more time for other responsibilities. It creates the perfect work-family-life balance.

Cons

Although classes are taught in person and tutoring is in person, management is all done remotely. Therefore there aren't a lot of opportunities to see co-workers or managers. It's difficult to feel connected to fellow staff.

2.0
Feb 20, 2017

A dissapointing company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people in the trenches are great - really positive and want to do the right thing.

Cons

In my 25 yrs plus of working (both large and small companies) I have never seen such a poorly run company! It is astonishing. Everyone acts as a traffic cop but no one takes ownership of anything so you have to constantly chase people to get anything done. The company is driven by internal meetings that do not do anything to help the client or create revenue. I literally sat on a conference call where is was suggested we set up another conference call to deal with the timing of conference calls (I am serious). Priorities are constantly shifting, the "goals" are nebulous at best and written in "professor speak". The reality is that the "leaders" of the business units/areas have absolutely no power to make decisions as to what is best for their business. The CEO is the only one who makes every decision (dictator) and, from my experience, does not ask for any feedback from those people who actually know the answers. In fact, every decision that gets brought to him requires an overwhelming amount of paperwork and, at the end of the day, if it is not "in the budget" don't bother asking! And, last but not least, the "lean initiative" is an absolute joke! The chaos that is the business prevents the company from being so far from lean it isn't even funny!

2.0
Nov 11, 2016
Recommend
CEO approval
Business Outlook

Pros

Teaching Experience. Feedback & reviews after every class, given to me privately instead of on rateyourprofessor.com. A great experience for someone going into the field of higher education. Kids are nice.

Cons

They pay me $40 to meet with a student for two hours. With driving to their home, that's actually three hours total. They charge my student $400 for a single meeting. Kaplan maintains no office, and provides no office equipment, like laptops, GPS devices, calculators, or smart phones, all of which are helpful to maintain. Training and supervision are minimal. They ask you to sign a one-year non-compete so that you can not work in test-prep for one year after leaving the company. It is not a full-time job, and you cannot pick up hours from another company if you are not satisfied with the hours given.

Viewing 82 - 84 of 2,587 Reviews

Glassdoor has 2,793 Kaplan reviews submitted anonymously by Kaplan employees. Read employee reviews and ratings on Glassdoor to decide if Kaplan is right for you.