Kaplan reviews

3.6

66% would recommend to a friend

(2,589 total reviews)

Andrew S. Rosen

77% approve of CEO

64% positive business outlook

Kaplan has an employee rating of 3.6 out of 5 stars, based on 2,589 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaplan employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Nov 19, 2011
Recommend
CEO approval
Business Outlook

Pros

Management cares for and communicates well with it's employees People are nice Casual environment Decent benefits Good work and personal life balance Great Neighborhood

Cons

Low Salary Not much room for advancement

1.0
Nov 14, 2011
Recommend
CEO approval
Business Outlook

Pros

Flexible full time hours, especially now that every one works from home. The health insurance was pretty good, too. Lastly, getting time off from work proves to be fairly easy, but really you have to be accessible all the time via phone/email.

Cons

The company has been going through major reorganization since 2010. Hundreds of employees have been laid off, and it still isn't over. Most people who have remained post reorg are now working 3-4 jobs in one and from home. 90% of Kaplan offices have been closed for good. Faculty managers are now expected to teach and train in order to defend "the need" for their positions in the company. In other words, your job can/will be eliminated without any notice. Moreover, regional managers have very little "hands on" responsibility, yet they command the highest salaries. They seem to make it through each round of lay offs with flying colors. On average, you can expect to make about 35-40k in these positions, with yearly raises of 500-1000 ( if you are lucky.) The only way you can really advance salary wise is if you're on the sales/marketing side of things. If you're an academic, with no direct access to bringing more dollars to the company, you're pretty low on the value scale. What is perhaps the most frustrating part about this job is that change happens over night, and as faculty manager you are expected to understand these changes and then explain them to your faculty overnight, literally. We are the messengers, of usually pretty bad news ( ie, no overtime pay, no compensation for travel, pay cuts), but more often than not we either hate the changes or fail to fully understand them ourselves. Still we have to sell these changes as being "good for everyone."

4.0
Nov 10, 2011
Recommend
CEO approval
Business Outlook

Pros

We empower students that would not be able to make it in a public higher education institution to reach their academic goals and show them how to market themselves to employers upon completing their program. Kaplan serves the students who are their customers and supports the students throughout their program track.

Cons

Rapid growth and acquisitions has led to many changes and restuctuting that has left behind some culture shock and morale issues both among faculty as well as among the students. The restucturing has also led to a lack of diversity in the upper levels of the campus that has been much discussed among the students who feel the lack of representation.

Viewing 2392 - 2394 of 2,589 Reviews

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