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      Kaplan

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      Kaplan reviews

      3.6

      66% would recommend to a friend

      (2,588 total reviews)

      Andrew S. Rosen

      77% approve of CEO

      64% positive business outlook

      Ratings by demographic groups

      Kaplan has an employee rating of 3.6 out of 5 stars, based on 2,588 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaplan employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

      Reviews by job title

      3K reviews
      3.0
      Feb 23, 2011

      It was a very busy time, but I learned a lot.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company is growing very quickly, so there is the ability to take on new responsibilities and roles if you have the interest. You really are helping some students, which is gratifying.

      Cons

      It can be a very combative atmosphere, and some of the long-time employees are less than professional. You really need a thick skin to operate well within the organization.

      3.0
      Feb 13, 2011

      Overhaul Needed

      Admissions advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      The ability to work with many hardworking individuals who care about making a difference. Great programs. The opportunity to sharpen your sales skills each time you get the chance to speak with a student. Casual work attire environment.

      Cons

      Zero flexibility. The hours are what they are. In order to get leads, you must work weekends. The distribution of the better leads is based on politics or favoritism. Morale is LOW. There is a good reason for that and it starts with the Management/Leadership. Senior management needs a major overhaul. Their leadership leaves something to be desired. A couple of the middle managers do a far superior job at effective communication and managing. They may want to rethink their hiring/firing practices. Rather than continue to hire with the hopes of retaining a few people from each training class, then work with those who are hard working and dedicated. In other words, train and coach them. Replace the training team.

      Viewing 2449 - 2451 of 2,588 Reviews
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      ReviewsKaplan reviews

      Glassdoor has 2,794 Kaplan reviews submitted anonymously by Kaplan employees. Read employee reviews and ratings on Glassdoor to decide if Kaplan is right for you.