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      Kaplan

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      Kaplan reviews

      3.6

      65% would recommend to a friend

      (2,587 total reviews)

      Andrew S. Rosen

      76% approve of CEO

      63% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.8

      Work/Life balance

      3.5

      Culture & values

      3.4

      Compensation and benefits

      3.3

      Senior management

      3.2

      Career opportunities

      Kaplan has an employee rating of 3.6 out of 5 stars, based on 2,587 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaplan employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      4.0
      Mar 24, 2009

      Great place to work for 20-somethings

      Consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Kaplan is full of young, smart and hard-working people. Because it is such a large company, there are lots of opportunities for movement between divisions so it's a great place for someone in his/her early to mid-20s. Also, because the company is focused on all levels of education (elementary through college), there's always something big happening that keeps things interesting.

      Cons

      The size of the company has its downsides as well - namely, that there people are Kaplan who have been there forever and seem to somehow be protected. Also, the workload tends to get overwhelming because the company always seems to be understaffed.

      2.0
      Mar 19, 2009

      Not ideal for long-term career

      Center manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The success stories! When a student has an amazing score increase and gets into the program of their choice, it validates what we do. The staff I work with are, for the most part, really interested in doing what they can to help our students get to the next level. I have a considerable amount of freedom in my job to be creative in how I plan, execute, and solve problems. I don't have a direct supervisor on-site, so there is quite a bit of flexibility and independence in my work day, and I can work from home if I need to.

      Cons

      The pay is terrible. In terms of career advancement, moving up is difficult without either devoting your entire life to Kaplan, and/or uprooting your whole life and moving locations. We are constantly understaffed - the amount of work far exceeds the number of staff to complete it. Turnover is very high in field positions. The results that are expected are unrealistic in light of the resources provided. Resources are not distributed equally, and there is not much offered in the way of incentive for accomplishing goals/results. Recent changes have all but eliminated the chance to receive a bonus and/or an annual raise.

      2.0
      Mar 19, 2009

      Incompetence and just overall poor management.

      Coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Teaching at Kaplan is a good part time job for students in either college or grad school. Decent number of hours each week. I taught about 8 hours each week during classes but then around 40 during break. Starting pay of $22 per hour is not bad comparatively and you use to be able to move the pay scale pretty quickly.

      Cons

      Bad management at all levels beyond center academics; primarily due to incompetence but also just poor management structure and poor human resource management. Full time employees are all over worked and under paid. Cost cutting across the company means most employees do the job of three positions. Recently froze employee salaries, banning merit raises unless under "special" circumstances. Focus too much on the business (i.e. making more money) rather than improving the product or the service.

      Viewing 2539 - 2541 of 2,587 Reviews
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      Glassdoor has 2,793 Kaplan reviews submitted anonymously by Kaplan employees. Read employee reviews and ratings on Glassdoor to decide if Kaplan is right for you.