Kaseya reviews

3.7

70% would recommend to a friend

(2,401 total reviews)

Rania Succar

59% approve of CEO

70% positive business outlook

Kaseya has an employee rating of 3.7 out of 5 stars, based on 2,401 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaseya employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Feb 11, 2025
Recommend
CEO approval
Business Outlook

Pros

I have been working at Kaseya as a Technical Support Expert - Level 1 since November 2022, and it has been a fantastic experience. The company provides a supportive and collaborative environment that encourages growth and continuous learning. The management team is approachable and genuinely cares about employee development, offering ample opportunities for training and career advancement. The work itself is challenging and rewarding, allowing me to apply my technical skills while helping customers resolve their issues. Kaseya's innovative technology and tools make it easier to provide top-notch support and deliver excellent customer service. The team culture is great, with colleagues who are always willing to lend a hand and share knowledge. Additionally, the work-life balance is well-maintained, ensuring that employees can maintain a healthy balance between their professional and personal lives. Overall, Kaseya is an excellent place to work if you're looking to grow your career in technical support and be part of a forward-thinking company.

Cons

Fast Paced work environment at Kaseya

avatar
Kaseya Response
1y
Thank you for sharing your experience working at Kaseya. We appreciate your hard work and dedication.
3.0
Feb 8, 2025

Not good not bad

Recommend
CEO approval
Business Outlook

Pros

strict working hours and nobody interferes during offs/ leaves. very professional.

Cons

- strict wfo role - management keeps changing strategies and asks us to adap right away - no clarity in account management processes - guaged on revenue but given responsibilities of retention as well

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Kaseya Response
1y
Thank you for sharing your experience. Kaseya prioritizes a collaborative and accountable environment with a focus on striving for excellence. As a result, we encourage on-site work, frequent training, conference attendance, continuing education, and financial as well as personal rewards and recognition for a job well done. We understand that our goals are ambitious, but they are designed to be achievable with the right support. We value every employee’s voice and are committed to listening and addressing any issues. If you ever feel overwhelmed, please know that help is always available to manage your workload effectively. Your well-being is important to us, and we are here to support you. If you would like to escalate your concerns to HR, please email askhr@kaseya.com.
5.0
Feb 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Strong Leadership Do the right thing at right time

Cons

Benefit and vacation can be better

avatar
Kaseya Response
1y
Thank you for sharing your experience working at Kaseya. We appreciate your hard work and dedication.
Viewing 358 - 360 of 2,401 Reviews

Glassdoor has 2,466 Kaseya reviews submitted anonymously by Kaseya employees. Read employee reviews and ratings on Glassdoor to decide if Kaseya is right for you.