Kaseya reviews

3.7

70% would recommend to a friend

(2,400 total reviews)

Rania Succar

59% approve of CEO

70% positive business outlook

Kaseya has an employee rating of 3.7 out of 5 stars, based on 2,400 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaseya employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
4.0
Feb 13, 2025
Recommend
CEO approval
Business Outlook

Pros

I have been working in Kaseya for 5 years and the people are great and the team that I worked with is amazing. Great opportunities to progress within a global company Good benefits like travel, free food, and health insurance.

Cons

No work from home unless in extreme circumstances. Work, life, and balance can be challenging while doing a night shift.

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Kaseya Response
1y
Thank you for your feedback and contributions to Kaseya. We appreciate your hard work and dedication.
4.0
Feb 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Valuable learning experience—being an account manager here isn’t easy, but you’ll grow a lot. Tons of resources available to help you succeed. A supportive environment—people are generally willing to help if you reach out. Decent company culture with a mix of fresh graduates and experienced professionals. Your manager and internal connections play a big role in getting things done efficiently. Recent changes to goals have made them more reasonable.

Cons

Getting started with a new book of business can be tough. Goals are pretty high, but that’s expected in sales. Success can sometimes depend on how well-connected your manager is internally. A fast-paced environment that may not be for everyone.

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Kaseya Response
1y
Thank you for sharing your experience at Kaseya. Most new AMs start with a business book that needs attention, presenting an opportunity to build relationships and solve customer issues. Instead of cold calling, you're dealing with existing clients. Successful engagement often leads to quick promotion and recognition. With persistence and a positive attitude, AMs who navigate this phase can significantly advance their careers. Anything is possible at Kaseya if you are willing to work for it. The company culture values execution and accountability. Therefore, those who demonstrate they can deliver results get the best opportunities for growth, even over those with more experience or higher education. Kaseya operates on merit. If you seek a place where performance determines the level of success you can achieve, Kaseya is likely an ideal fit.
5.0
Feb 11, 2025
Recommend
CEO approval
Business Outlook

Pros

I have been working at Kaseya as a Technical Support Expert - Level 1 since November 2022, and it has been a fantastic experience. The company provides a supportive and collaborative environment that encourages growth and continuous learning. The management team is approachable and genuinely cares about employee development, offering ample opportunities for training and career advancement. The work itself is challenging and rewarding, allowing me to apply my technical skills while helping customers resolve their issues. Kaseya's innovative technology and tools make it easier to provide top-notch support and deliver excellent customer service. The team culture is great, with colleagues who are always willing to lend a hand and share knowledge. Additionally, the work-life balance is well-maintained, ensuring that employees can maintain a healthy balance between their professional and personal lives. Overall, Kaseya is an excellent place to work if you're looking to grow your career in technical support and be part of a forward-thinking company.

Cons

Fast Paced work environment at Kaseya

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Kaseya Response
1y
Thank you for sharing your experience working at Kaseya. We appreciate your hard work and dedication.
Viewing 355 - 357 of 2,400 Reviews

Glassdoor has 2,465 Kaseya reviews submitted anonymously by Kaseya employees. Read employee reviews and ratings on Glassdoor to decide if Kaseya is right for you.