Kaseya reviews

3.7

70% would recommend to a friend

(2,389 total reviews)

Rania Succar

57% approve of CEO

69% positive business outlook

Kaseya has an employee rating of 3.7 out of 5 stars, based on 2,389 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaseya employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Jul 25, 2023

Worried about the wrong metrics

Recommend
CEO approval
Business Outlook

Pros

The products and vision are correct. IT teams need one stack of tools with a single bill and single interface with continuity between products.

Cons

The management team has no idea how to address company needs appropriately. Product development has fallen off. Focus on in-office attendance and daily activity monitoring trump actual performance of attainment and revenue.

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Kaseya Response
2y
Thank you for your candid comments. Given your tenure, I encourage you to share your feedback with right people here at Kaseya who can take action and address your concerns.
1.0
Jul 3, 2019
Recommend
CEO approval
Business Outlook

Pros

Decent pay. Good people, below management level. They actually try to improve the software. Learn how to write fake 5* reviews on Glassdoor. If you just want to come in, pick a bug ticket off the board and pretend to work on it, never say a word (to avoid being noticed and fired) )while collecting a paycheck, this is a great job for you. Get to hear Sr. management talk bad about everyone else while promising you are the only one they can trust. Good lessons in how not to run a software company.

Cons

Dishonest management Extreme turnover Desperate attempts at outsourcing that increased turnover Cuts in benefits Company culture was destroyed by new management Old technology, buggy and insecure software No future plans (other than management to cash out). They buy companies to destroy them, while thinking outsourcing to eastern Europe is a good idea. Middle management (as seen in previous reviews) are constantly hired to be scapegoated and fired for upper managements mistakes.

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Kaseya Response
6y
We appreciate you taking the time to leave a review. The team is sorry to hear that you didn’t have a great experience at Kaseya. Thank you for highlighting that we pay well, and have great people who work hard to continuously improve our software. These are certainly things we are proud of and will continue to do! Worth mentioning however, that all of our reviews have been written by happy and proud Kaseya Employees :) Nothing fake here! Our benefits package includes everything from medical, dental and vision to retirement plans, tuition reimbursement, and flex time off. We also put a strong focus on career development through our training programs (management training especially) and promoting within the company. The future plans for the organization, including IT Complete, are routinely shared at town hall meetings - so we are a bit confused by some of your con comments. We wish you all the best in your future career endeavours!
1.0
Apr 25, 2018

DO NOT WORK HERE!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are a select few that care about your well being and assisting in your career within the company.

Cons

Management is inexperienced and do not care about their employees. The culture is extremely toxic and after a few months, you will notice managers speaking about you to other employees in an unprofessional way. The Director that recently started is very unprofessional and curses on a daily basis and insults the employees and treats them like animals.

Viewing 79 - 81 of 2,389 Reviews

Glassdoor has 2,454 Kaseya reviews submitted anonymously by Kaseya employees. Read employee reviews and ratings on Glassdoor to decide if Kaseya is right for you.