Kaseya reviews

3.7

70% would recommend to a friend

(2,394 total reviews)

Rania Succar

58% approve of CEO

69% positive business outlook

Kaseya has an employee rating of 3.7 out of 5 stars, based on 2,394 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaseya employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Jun 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Can be a good company for people who like to work in chaos.

Cons

Time tracking. Management is often dishonest and manipulative. There are no clear processes in place, and promotions appear to be based solely on the subjective opinions of individual managers. The technical debt is substantial, with the majority of the codebase consisting of outdated legacy systems. Documentation is weak, and ongoing employee turnover is causing a significant loss of institutional knowledge. In many cases, team members lack a clear understanding of how key systems are supposed to function. Priorities change frequently, many initiatives are abandoned midway through development, and from a developer’s perspective, the work environment is highly unpredictable.

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Kaseya Response
1y
Thank you for sharing your perspective. We strive to create a culture rooted in fairness, performance, and professional growth, supported by tools designed to empower our employees. While individual experiences may vary, we actively review feedback to improve internal practices and uphold our core values.
2.0
May 31, 2025
Recommend
CEO approval
Business Outlook

Pros

good money good team structures

Cons

hard product, not good organization,

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Kaseya Response
1y
Thank you for your candid review. We’re reviewing your concerns with care.
1.0
May 29, 2025

Kaseya

Recommend
CEO approval
Business Outlook

Pros

decent salary, free insurance, some overtime available during holiday or when available. Work life balance is there.

Cons

Inbound calls mainly lots Outbounds (part of kpi) Insurance does not cover much even premium gap when starting as there was an issue as was getting paid as the same as L2 which caused issues. Folks are now earning approx 45k or less. Only two areas to move into l2 or management. Do not go into bcdr as this is a meat grinder and churn rate for employees goes as follows. 10 go in as a group. 4 drop on the first day per average. 2 leave within 1 month. 1 gets fired per usual, 3 stay and get drained from being over worked as there are times you will never talk to anyone next to you unless it is work related. Warned, bcdr will mentally drain you.

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Kaseya Response
1y
Thank you for your transparent review. We’ve shared your concerns with the appropriate leadership so we can continue improving.
Viewing 226 - 228 of 2,394 Reviews

Glassdoor has 2,459 Kaseya reviews submitted anonymously by Kaseya employees. Read employee reviews and ratings on Glassdoor to decide if Kaseya is right for you.