9mo
Thank you for your feedback and for your many years with Kastle. We appreciate you recognizing the flexibility and support that our remote work and expense policies provide, and we also take seriously your observations about the dynamics between sales and operations.
This year, we’ve taken specific steps to address those concerns, including aligning compensation structures between operations and sales to reduce friction and create shared goals. We know that both teams are deeply committed to growing the business and supporting our customers, and our goal is to ensure their success is measured in ways that encourage collaboration rather than competition.
We are committed to continuing to build trust across the organization and fostering a culture of productivity and teamwork.
